Resources
Guides & Resources

Guides by topic

CTP claims
Who can claim, how to lodge, and what happens after — in plain English.
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CTP treatment
One doctor to assess you, certify you and coordinate the rest of your care.
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Car accident injuries
What's common, what can show up days later, and when to get checked.
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CTP benefits
The kinds of support the scheme provides, and what they depend on.
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Legal help & disputes
When the claim gets difficult — and how to get independent legal advice.
ExploreCTP Claims Series

What Is CTP? What a NSW CTP Claim Covers (and What It Doesn't)
What CTP (the green slip) is and what it covers: injuries to people, not damage to cars. Who it protects in a NSW motor accident, and where to read the official rules.
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How to Claim CTP in NSW: Step-by-Step Checklist
After a crash: safety, police, insurer, early treatment, then the Application for Personal Injury Benefits and Certificates of Fitness. Deadlines matter — verify on SIRA.
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CTP Claim Process: What Usually Happens Next
From notification to treatment approvals, reviews, and disputes — a realistic timeline for NSW CTP claims under MAIA, without pretending every file is the same.
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At Fault vs Not at Fault — What Changes Under MAIA
Fault does not always block treatment, but it changes how long statutory benefits can run and whether common law damages might be available. Plain-language overview with SIRA as the authority.
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CTP Claim Denied or Cut Off — What You Can Do in NSW
Treatment refused, liability denied, or payments stopped — internal review, Personal Injury Commission, and getting the medical record straight.
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CTP Forms & Official Downloads (NSW)
Where to get the Application for Personal Injury Benefits, Certificate of Fitness, and other SIRA motor accident forms — always use the current PDF.
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Certificate of Fitness (NSW Motor Accidents)
What the certificate is for, who completes the first one vs later ones, how physios and psychologists fit in, and what insurers actually read on the page.
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Application for Personal Injury Benefits (NSW): How to Fill In the CTP Claim Form
The Application for Personal Injury Benefits is the NSW CTP claim form: when you need it, what goes in it, what to attach, and how it fits with early treatment.
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CTP Weekly Payments — Income Support After a Crash
How statutory weekly payments work under MAIA, what certificates and pay evidence you need, and how fault and late lodgement affect what gets paid.
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Minor vs Non-Minor Injury Under MAIA
Why this classification exists, what it affects (benefit duration and common law), and how medical evidence fits in — without turning a web page into legal advice.
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Do I Need a Lawyer for My CTP Claim? (NSW)
Not always — but sometimes it matters a lot. When a straightforward claim can run without a solicitor, when getting advice is worth it, and how CTP Doctor fits in on the medical side.
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What happens after you lodge a CTP claim
A plain-English walkthrough of what happens after you lodge a CTP claim — acknowledgement, your case manager, evidence requests, and early treatment.
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Dealing with your CTP insurer and case manager
Practical ways to communicate with your CTP insurer and case manager — what to put in writing, how to follow up, and when to escalate.
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CTP treatment approvals explained
How CTP treatment approvals work in NSW — what insurers look for, why requests get queried, and how to keep treatment moving.
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Independent medical examination (IME): what to expect
What an independent medical examination (IME) is, who arranges it, and how to prepare — explained by a medical service, not the examiner.
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Return to work after a car accident
A practical look at returning to work after a car accident under CTP — graduated return, suitable duties, certificates, and insurer decisions.
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Telehealth CTP appointment: what to expect
What actually happens in a telehealth CTP appointment, how to prepare, and when your doctor will ask you to come in person instead.
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CTP claim timeline (NSW)
A general timeline of a NSW CTP claim — from the accident through early treatment, lodgement, certificates, and ongoing review points.
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Gathering medical evidence for your CTP claim
What good medical evidence looks like in a CTP claim, why consistency matters, and how certificates, imaging, and reports fit together.
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CTP claims for self-employed and gig workers
How CTP claims work differently for self-employed people and gig workers — proving income, documenting capacity, and evidence to gather early.
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CTP claim checklist: first 30 days
A practical checklist for the first 30 days after a NSW car accident — medical care, documentation, time limits, and lodging your CTP claim.
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Motor Accident Compensation in NSW: How It Works
How the NSW motor accident scheme is put together — statutory benefits, damages claims, who decides what, and where your medical record fits in.
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CTP Lump Sum and Damages Claims: A General Guide
What a 'lump sum' or damages claim means in the NSW motor accident scheme, who may be able to pursue one, and why it is a legal question.
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Whole Person Impairment (WPI) Explained
What whole person impairment means in the NSW motor accident scheme, how assessments generally work, and why your treating medical record matters first.
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The Personal Injury Commission (PIC): Disputes Explained
What the Personal Injury Commission does in NSW motor accident matters, the kinds of disputes it handles, how the process generally runs, and why people use solicitors.
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The Insurer Stopped My Weekly Payments — What Now?
Weekly payments cut off after a NSW motor accident? How to read the decision, what internal review involves, the medical side of capacity, and when to get advice.
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Minor Injury and Threshold Injury Disputes (NSW)
What a minor injury or threshold classification is, why it affects how long some benefits run, how it is generally contested, and where medical evidence fits.
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CTP Settlement: What to Expect (General Guide)
How motor accident claims in NSW generally come to an end, what settlement involves in broad terms, and questions worth asking a solicitor before you agree.
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Statutory Benefits vs Common Law Damages (NSW CTP)
The two limbs of the NSW motor accident scheme explained in general terms — what each is for, why the distinction matters, and who decides which applies.
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Next step
The sooner you're assessed, the clearer your file.
In NSW, a claim served within 28 days of the accident can have benefits backdated to the accident date.
