Claim scenarios

CTP claim scenarios

Every accident is different. Here’s how CTP medical care works across some of the situations people ask about most.
Two cars after a minor collision
A man in a parka checking his phone, standing in front of parked trucks

At-Fault Driver Claims

Many people assume that being at fault in an accident means they cannot receive any support for their injuries. Under the NSW CTP scheme, th…

Learn more
A stack of ring binders and a full document wallet on a desk

Uninsured or Unidentified Vehicle Claims

Sometimes the vehicle that caused an accident is uninsured, or it cannot be identified at all, such as in a hit-and-run. People in this situ…

Learn more
An older man talking through his symptoms with a doctor at her desk

Aggravation of a Pre-Existing Condition

Many people already have an existing condition, such as ongoing back or neck problems, before they are involved in an accident. A collision…

Learn more
Two women talking at a cafe by Sydney Harbour

Fatality and Dependency Claims

Losing a family member in a motor vehicle accident is a profound and painful experience, and dealing with any kind of claim during grief can…

Learn more
Two cars after a minor collision

Multiple-Vehicle Accident Claims

Accidents involving several vehicles, such as chain-reaction collisions or pile-ups, can be confusing and stressful. With more than one vehi…

Learn more
People waiting to cross Park Street beside Hyde Park in the Sydney CBD

Pedestrian Accident Claims

Being struck by a car while walking, whether crossing a street, standing on a footpath or waiting near traffic, can be frightening and can l…

Learn more
A cyclist waiting at a Sydney crossing

Cyclist Accident Claims

Cyclists are among the more exposed road users, and a collision with a car can leave you with injuries even at relatively low speeds, from f…

Learn more
A motorcycle parked on an open road at sunset

Motorcycle Accident Claims

Motorcyclists have less protection than people in a car, and even a relatively minor crash can result in significant injuries. If you have b…

Learn more
Pedestrians on George Street in the Sydney CBD

E-Scooter and E-Bike Accident Claims

E-scooters and e-bikes have become a common way to get around, whether privately owned or hired through a share scheme, and accidents involv…

Learn more
A passenger seen through the side window of a car

Passenger in a Friend's Car

Being injured while riding as a passenger in a car driven by a friend or family member can bring up feelings that go beyond the accident its…

Learn more
A passenger's view from the back seat of a right-hand-drive car on a coastal road

Rideshare or Taxi Passenger Accident

Rideshare services and taxis are a common way to get around, and being injured as a passenger in one can leave you unsure of how a claim wor…

Learn more
A family loading the boot of their car outside the house

Child Injured in a Car Accident

Seeing your child hurt in a car accident is distressing, and navigating a claim on their behalf while caring for them can feel like a lot to…

Learn more
A panel beater working a dent out of a car body panel with a hand tool

Rear-End Collision Claims

Being hit from behind is one of the most common types of motor vehicle accident, and while it can seem straightforward, the injuries involve…

Learn more
A patient and a clinician in scrubs talking side by side in a bright consulting room

Accident While Pregnant

Being involved in a car accident while pregnant can bring extra worry on top of the accident itself, both about your own injuries and about…

Learn more
A family loading the boot of their car outside the house

Accident on a Learner or P-Plate Licence

Being involved in an accident as a new driver, whether on your learner or P-plates, can bring extra worry on top of the accident itself, inc…

Learn more
Two cars after a minor collision

Next step

See a CTP doctor about it

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Call now — (02) 7238 7379Book / callback