Claim scenarios
CTP claim scenarios


At-Fault Driver Claims
Many people assume that being at fault in an accident means they cannot receive any support for their injuries. Under the NSW CTP scheme, th…
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Uninsured or Unidentified Vehicle Claims
Sometimes the vehicle that caused an accident is uninsured, or it cannot be identified at all, such as in a hit-and-run. People in this situ…
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Aggravation of a Pre-Existing Condition
Many people already have an existing condition, such as ongoing back or neck problems, before they are involved in an accident. A collision…
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Fatality and Dependency Claims
Losing a family member in a motor vehicle accident is a profound and painful experience, and dealing with any kind of claim during grief can…
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Multiple-Vehicle Accident Claims
Accidents involving several vehicles, such as chain-reaction collisions or pile-ups, can be confusing and stressful. With more than one vehi…
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Pedestrian Accident Claims
Being struck by a car while walking, whether crossing a street, standing on a footpath or waiting near traffic, can be frightening and can l…
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Cyclist Accident Claims
Cyclists are among the more exposed road users, and a collision with a car can leave you with injuries even at relatively low speeds, from f…
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Motorcycle Accident Claims
Motorcyclists have less protection than people in a car, and even a relatively minor crash can result in significant injuries. If you have b…
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E-Scooter and E-Bike Accident Claims
E-scooters and e-bikes have become a common way to get around, whether privately owned or hired through a share scheme, and accidents involv…
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Passenger in a Friend's Car
Being injured while riding as a passenger in a car driven by a friend or family member can bring up feelings that go beyond the accident its…
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Rideshare or Taxi Passenger Accident
Rideshare services and taxis are a common way to get around, and being injured as a passenger in one can leave you unsure of how a claim wor…
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Child Injured in a Car Accident
Seeing your child hurt in a car accident is distressing, and navigating a claim on their behalf while caring for them can feel like a lot to…
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Rear-End Collision Claims
Being hit from behind is one of the most common types of motor vehicle accident, and while it can seem straightforward, the injuries involve…
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Accident While Pregnant
Being involved in a car accident while pregnant can bring extra worry on top of the accident itself, both about your own injuries and about…
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Accident on a Learner or P-Plate Licence
Being involved in an accident as a new driver, whether on your learner or P-plates, can bring extra worry on top of the accident itself, inc…
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Next step
See a CTP doctor about it
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.
