Forms and fees change. The only safe approach is to download the current version from SIRA or the insurer's official portal for the date you are signing. Old PDFs from Google Images can be the wrong edition and waste weeks.
Core forms most people touch
- Application for Personal Injury Benefits — lodges your statutory benefits claim with the insurer once you move past early treatment rules.
- Certificate of Fitness — first certificate from a medical practitioner; later certificates may be from a treating physiotherapist or psychologist on the designated form where rules allow.
- Insurer-specific claim notification screens or PDFs — use the insurer SIRA directs you to.
Where to download them
Start at the SIRA motor accidents hub: https://www.sira.nsw.gov.au/motor — use the forms and publications search for 'personal injury benefits' and 'certificate of fitness'.
Health professional guidance (how to complete certificates correctly) is also published by SIRA for doctors and allied health — useful if you want to know what fields matter most.
Help without picking an insurer's side
CTP Assist (1300 656 919) answers process questions and helps people find the right insurer. They are not your lawyer or your doctor, but they cut through confusion about paperwork.
Tips for completing forms accurately
- Always use the current edition — download fresh from SIRA rather than reusing an old PDF.
- Use black pen if completing a paper form; blue ink can scan poorly.
- Keep a photocopy or scan of everything before you send it.
- Do not leave sections blank — write 'N/A' or 'not applicable' if a question does not apply to you.
- Answer truthfully — fraud declarations on these forms carry real consequences.
- Double-check dates, claim numbers, and insurer details before signing.
Common form errors that cause delays
Insurers return forms regularly for preventable mistakes. The most common:
- Sending the form to the wrong insurer — always confirm via SIRA or CTP Assist first.
- Missing signatures on declaration pages.
- Using an outdated form edition that no longer matches current legislation.
- Incomplete injury descriptions — vague entries like 'hurt in accident' do not give the insurer enough to work with.
- Forgetting to attach required documents like proof of identity, police event number, or the first Certificate of Fitness.
Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
Official detail: SIRA motor accidents. CTP Assist: 1300 656 919.
FAQs
Related pages
Personal Injury Claim Form Guide
When you need the Application for Personal Injury Benefits and what goes in it.
Read moreCertificate of Fitness Guide
What the Certificate of Fitness covers, who completes it, and what insurers look for.
Read moreHow to Make a CTP Claim
Practical checklist for lodging your CTP claim after a crash.
Read moreSee a CTP Doctor
Your first CTP appointment: assessment, certificate, and treatment plan.
Read more