Who can claim

Injured as a Rideshare or Taxi Driver

Telehealth support for rideshare and taxi drivers injured in a motor vehicle accident who are dealing with a CTP claim in NSW.
A passenger's view from the back seat of a right-hand-drive car on a coastal road

Overview

This covers rideshare, taxi and hire-car drivers injured in a motor vehicle accident while working. As well as the injury itself, these drivers face the loss of income that comes from being unable to drive. Because the accident happened while working, there can be an overlap between CTP and other arrangements, which is worth exploring. We focus on assessing your injuries and supporting your claim with clear medical documentation.

Common injuries

  • Whiplash and neck injuries

  • Back and spinal injuries

  • Shoulder injuries from prolonged driving and impact

  • Knee injuries from dashboard impact

  • Wrist and hand injuries from bracing on the wheel

  • Head injuries and concussion

  • Psychological effects such as anxiety about returning to driving

Coverage check

Check if you're covered

How we help

We assess your injuries by telehealth, provide the medical certification the scheme requires and document the impact on your work and income. Where appropriate, we coordinate physiotherapy, psychology and exercise physiology to support your recovery and return to driving. We help you navigate the relevant paperwork so the process is clearer. Our focus is the medical side; questions about which scheme applies or about compensation are best directed to SIRA or a solicitor.

CTP eligibility

Rideshare and taxi drivers injured in a motor vehicle accident may be able to access the CTP scheme, and because they were working at the time, other pathways may also be relevant. It can be worth checking both. Eligibility and the way these arrangements interact depend on the circumstances and the scheme, so it is important to check SIRA and lodge promptly. We do not provide legal advice; questions about which scheme applies are best directed to SIRA or a solicitor.

Rules vary by circumstance and injury — confirm your situation with SIRA.

Key points

  • Both CTP and work-related arrangements may be relevant when injured while working

  • It can be worth checking both pathways with SIRA or a solicitor

  • Loss of driving income makes early documentation important

  • Telehealth makes assessment accessible while you cannot drive

  • Check SIRA for current scheme rules and entitlements

Frequently asked questions

A passenger's view from the back seat of a right-hand-drive car on a coastal road

Next step

See a CTP doctor about it

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Same-day callback · No obligation

Call now — (02) 7238 7379Book / callback