Who can claim
Injured as a Rideshare or Taxi Driver

Overview
This covers rideshare, taxi and hire-car drivers injured in a motor vehicle accident while working. As well as the injury itself, these drivers face the loss of income that comes from being unable to drive. Because the accident happened while working, there can be an overlap between CTP and other arrangements, which is worth exploring. We focus on assessing your injuries and supporting your claim with clear medical documentation.
Common injuries
Whiplash and neck injuries
Back and spinal injuries
Shoulder injuries from prolonged driving and impact
Knee injuries from dashboard impact
Wrist and hand injuries from bracing on the wheel
Head injuries and concussion
Psychological effects such as anxiety about returning to driving
Coverage check
Check if you're covered
How we help
We assess your injuries by telehealth, provide the medical certification the scheme requires and document the impact on your work and income. Where appropriate, we coordinate physiotherapy, psychology and exercise physiology to support your recovery and return to driving. We help you navigate the relevant paperwork so the process is clearer. Our focus is the medical side; questions about which scheme applies or about compensation are best directed to SIRA or a solicitor.
CTP eligibility
Rideshare and taxi drivers injured in a motor vehicle accident may be able to access the CTP scheme, and because they were working at the time, other pathways may also be relevant. It can be worth checking both. Eligibility and the way these arrangements interact depend on the circumstances and the scheme, so it is important to check SIRA and lodge promptly. We do not provide legal advice; questions about which scheme applies are best directed to SIRA or a solicitor.
Rules vary by circumstance and injury — confirm your situation with SIRA.
Key points
Both CTP and work-related arrangements may be relevant when injured while working
It can be worth checking both pathways with SIRA or a solicitor
Loss of driving income makes early documentation important
Telehealth makes assessment accessible while you cannot drive
Check SIRA for current scheme rules and entitlements
Frequently asked questions

Next step
See a CTP doctor about it
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.
