Claim scenarios

Being the At-Fault Driver in a Motor Vehicle Accident

General guidance and telehealth support for drivers who may have been at fault and are dealing with a CTP claim in NSW.
A man in a parka checking his phone, standing in front of parked trucks

Overview

Many people assume that being at fault in an accident means they cannot receive any support for their injuries. Under the NSW CTP scheme, this is not always the case. The scheme was designed to provide certain defined benefits to injured people more broadly, which can include drivers who were at fault, at least for an initial period. This page explains, in general terms, what that can mean for accessing medical care.

Key points

  • Being at fault does not automatically exclude you from all support

  • Certain defined benefits may be available, often for an initial period

  • Ongoing access can depend on injury severity and the circumstances

  • Lodging a claim promptly can help avoid issues with time limits

  • Check SIRA and consider legal advice for your specific situation

Your situation

Work out where you stand

How we help

We focus on the medical side of your claim, assessing your injuries by telehealth, providing the certification the scheme requires and documenting the impact on your work and daily life. Where appropriate, we coordinate physiotherapy, psychology and exercise physiology to support your recovery. Questions about fault, entitlements and compensation are legal matters best directed to SIRA or a solicitor.

What this means

Under the NSW scheme, certain defined benefits, such as treatment and some income support, may be available to at-fault drivers, often for a defined early period after the accident. Beyond that period, ongoing access can depend on factors such as the severity of the injury and the circumstances. These rules are specific and can change, so it is important to check SIRA and consider seeking legal advice. This is general information only and not advice about your particular claim.

This is general information, not legal advice — for the scheme rules check SIRA, and for legal questions speak to a solicitor.

Frequently asked questions

A man in a parka checking his phone, standing in front of parked trucks

Next step

See a CTP doctor about it

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Same-day callback · No obligation

Call now — (02) 7238 7379Book / callback