Can I claim if the accident was my fault?

Under the NSW CTP scheme, certain defined benefits such as medical treatment and some income support may still be available to at-fault drivers, particularly in the early period after an accident. The rules and any limits depend on your circumstances and the scheme, so it is best to check SIRA or speak with a solicitor.

I was driving a work vehicle — does that change my claim?

Being injured while driving for work can involve both CTP and workers compensation, and the way they interact depends on the circumstances. It is worth checking both pathways. We can provide the medical assessment and documentation, while questions about which scheme applies are best directed to SIRA or a solicitor.

How soon should I lodge a CTP claim as a driver?

It is generally best to lodge promptly, as the scheme has time frames that can affect access to benefits. Checking SIRA for the current requirements helps you avoid missing a deadline. We can start your medical assessment while you organise the claim.

Can you help if I feel anxious about driving again?

Yes. Anxiety about driving is common after an accident and can be a recognised part of your injuries. We can assess this and coordinate psychology support where appropriate, alongside treatment for any physical injuries.

Who can claim

Injured as a Driver in a Motor Vehicle Accident

Telehealth support for drivers injured in a motor vehicle accident who are dealing with a CTP claim in NSW.

Book an appointment (02) 7238 7379

Part of: CTP claims guide

A man in a parka checking his phone, standing in front of parked trucks

Overview

This covers people who were driving a vehicle when a motor accident happened, whether in their own car, a work vehicle or someone else's. Drivers often face a mix of physical injuries and the practical stress of being unable to drive or work. A key feature of the NSW CTP scheme is that certain defined benefits may be available regardless of who was at fault, at least for an initial period. We focus on assessing your injuries and supporting your claim with clear medical documentation.

Common injuries

Whiplash and neck injuries
Back and spinal injuries
Knee injuries from dashboard impact
Wrist and hand injuries from bracing on the wheel
Chest and rib injuries from seatbelt loading
Concussion and head injuries
Psychological effects such as anxiety about driving

Coverage check

Check if you're covered

Check eligibility (02) 7238 7379

How we help

We assess your injuries by telehealth, provide the medical certification the scheme requires and document the impact on your work and daily life. Where appropriate, we coordinate physiotherapy, psychology and exercise physiology to support your recovery. We help you navigate the relevant paperwork and notifications so the process is clearer. Our focus is the medical side; questions about liability and compensation are best directed to a solicitor.

CTP eligibility

Many drivers can access CTP medical and income support, and under the NSW scheme some defined benefits may be available even where the driver was at fault, particularly in the early period after an accident. Eligibility and any time limits depend on the circumstances and the scheme, so it is important to check SIRA and lodge a claim promptly. We do not provide legal advice; questions about fault and entitlements are best directed to SIRA or a solicitor.

Rules vary by circumstance and injury — confirm your situation with SIRA.

Key points

Some defined benefits may be available regardless of fault, depending on the scheme
Lodging a claim promptly can help avoid issues with time limits
Early medical documentation supports your claim
Telehealth makes assessment accessible while you cannot drive
Check SIRA for current scheme rules and entitlements

Other claimant types

Injured as a Passenger in a Motor Vehicle Accident Injured as a Pedestrian by a Motor Vehicle Injured as a Cyclist by a Motor Vehicle

Frequently asked questions

Part of the guide

This guide is part of CTP Claims in NSW: The Complete Guide

Next step

See a CTP doctor about it

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Book an appointment (02) 7238 7379