Injured as a Passenger in a Motor Vehicle Accident
Telehealth support for passengers injured in a motor vehicle accident who are dealing with a CTP claim in NSW.
Overview
This covers people injured while travelling as a passenger, whether in a car, taxi, rideshare, bus or other vehicle. Passengers are generally not responsible for how a vehicle is driven, which can make their position relatively straightforward. A passenger may be able to claim regardless of which driver was responsible for the accident. We focus on assessing your injuries and supporting your claim with clear medical documentation.
Passengers are generally able to access CTP support because they are not in control of the vehicle, and a claim may be possible regardless of which driver was at fault. Even so, eligibility and the way a claim is handled depend on the circumstances and the scheme, so it is important to check SIRA and lodge promptly. We do not provide legal advice; questions about entitlements are best directed to SIRA or a solicitor.
Rules vary by circumstance and injury — confirm your situation with SIRA.
Common injuries
How we help
We assess your injuries by telehealth, provide the medical certification the scheme requires and document the impact on your work and daily life. Where appropriate, we coordinate physiotherapy, psychology and exercise physiology to support your recovery. We help you navigate the relevant paperwork and notifications so the process is clearer. Our focus is the medical side; questions about liability and compensation are best directed to a solicitor.
- A claim may be possible regardless of which driver was at fault
- Passengers are generally not responsible for how the vehicle was driven
- Lodging a claim promptly can help avoid issues with time limits
- Early medical documentation supports your claim
- Check SIRA for current scheme rules and entitlements