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Eastern Suburbs

Car accident doctor for the Woollahra area: CTP injury care

Our CTP doctors treat crash injuries around Double Bay, Edgecliff and Bellevue Hill, by telehealth or in person, and provide your Certificate of Fitness.

Book an appointment(02) 7238 7379

Last updated , 9 min read

A view across Sydney rooftops to the CBD, the Harbour Bridge and the Opera House

Our CTP doctors assess people hurt on roads between Darling Point and Vaucluse, often starting with a video call from home. When an injury needs a hands-on look, like a shoulder hurt in a motorbike spill on these hilly streets, we see you face to face. The first consultation records your injuries and can provide the Certificate of Fitness that goes with your claim. From there we map out your care, which may include our physios, a psychologist or an exercise physiologist. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.

Around the harbourside suburbs, streets are narrow, hilly and winding, and most through traffic squeezes onto New South Head Road between Edgecliff and Rose Bay. Commuter cars and buses stop and start along it at peak times, a common setting for low-speed rear-end bumps and the neck and back pain that can build afterwards. Motorcyclists and cyclists turn up often in the local crash records, and shoppers on foot crowd Oxford Street through Paddington. If getting into a car is uncomfortable after a crash, telehealth means you don't have to drive or hunt for a park.

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Local road safety

Where people are hurt on the roads in the Woollahra area

Transport for NSW crash data for 2020 to 2024 records roughly 370 crashes in the municipality in which someone was hurt. New South Head Road features far more than any other street, with Old South Head Road second and Oxford Street third, and Woollahra and Rose Bay top the suburb list. None happened in a high-speed zone, but low speeds don't rule out injury. Neck strain and lower back pain often follow the braking and turning collisions typical of busy suburban streets. Riders stand out: a motorbike featured in nearly a quarter of crashes and a bicycle in about a fifth, and both groups can come away with fractures, shoulder injuries and road rash. People on foot were hurt too, a smaller but steady part of the record.

Crashes where someone was hurt in the Woollahra area, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredAll casualtiesAll recorded crashes (including tow-away crashes)
20208302395106
2021660227592
20227622086116
20237601782107
20247001675113
2020 to 2024371298413534
Crashes where someone was hurt are police-reported crashes in which at least one person was killed or injured. All casualties counts everyone killed, seriously injured, moderately injured or with minor or other injuries. The last column, for context, also counts crashes where no one was hurt but a vehicle was towed away. Injury severities are as recorded in this police-reported dataset; Transport for NSW's hospital-linked serious injury statistics are a different, higher series.

Roads and streets with the most crashes where someone was hurt

  1. 1.New South Head Road104 crashes
  2. 2.Old South Head Road45 crashes
  3. 3.Oxford Street32 crashes
  4. 4.Ocean Street17 crashes
  5. 5.Edgecliff Road15 crashes

Localities where people were hurt most often

Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.

  1. 1.Woollahra66 crashes
  2. 2.Rose Bay66 crashes
  3. 3.Bellevue Hill54 crashes
  4. 4.Double Bay50 crashes
  5. 5.Paddington47 crashes

Road-user mix. Of the 371 crashes where someone was hurt in 2020 to 2024, 23% involved a motorcycle, 14% a pedestrian, 19% a bicycle and 3% a heavy vehicle (a crash can involve more than one). None happened in speed zones of 90 km/h or more.

Main roads through the Woollahra area

  • New South Head Road
  • Old South Head Road
  • Oxford Street
  • Edgecliff Road
  • Ocean Street

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)

First steps

After a crash in the Woollahra area: getting checked and recorded

Two cars after a minor collision

Once nobody is in danger, collect the other driver's name, phone number and registration, plus a few photos of the scene. If police didn't come out, whether you were on Old South Head Road or a quiet Darling Point street, let NSW Police know and note the event number they give you. Have your injuries checked soon, even if they feel minor, so they are recorded early. A video consult with us from home spares you a drive through Edgecliff traffic while you're stiff. Your CTP claim is made to the insurer of the at-fault vehicle, not necessarily your own.

  1. Get safe, then get help

    Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.

  2. Report it and keep the event number

    Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.

  3. Swap details and take photos

    Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.

  4. See a doctor early

    Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.

  5. Which CTP insurer handles your claim

    You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.

  6. Lodge the claim form

    The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.

Time limits

A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.

CTP injury care

Car accident injury care for the Woollahra area: your first appointment

A doctor with a tablet talking with a patient seated on an examination bench

Getting injuries assessed and written up early matters because the insurer relies on medical records to link them to the crash. For people caught in the New South Head Road queues, that often means whiplash-type neck pain or lower back strain after a rear-end bump. Riders and cyclists, who appear often in the local data, more often come in with wrist, collarbone, shoulder and knee injuries that need closer follow-up. Pedestrians hurt crossing near the Double Bay or Paddington shops can have fractures or head knocks. A first consultation with us covers four things: a full examination, a treatment plan, the Certificate of Fitness, and clinical notes written so the insurer can follow them. Across a municipality this small, telehealth and in-person visits are both easy options. If your claim runs into a dispute, we can point you to independent legal help.

Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:

  1. A proper assessment

    The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.

  2. Your Certificate of Fitness

    The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.

  3. A treatment plan

    What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.

  4. The records the insurer asks for

    Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.

More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.

CTP injury care

Common injuries after crashes in the Woollahra area

Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:

Our guide to car accident injuries and their symptoms covers the warning signs.

The road-user mix above shows who else gets hurt on the roads in the Woollahra area. Each of these groups has its own injury pattern:

Motorcycles

Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.

Bicycles

Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.

Pedestrians

A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.

A man taking a phone consultation at home, sitting by a sunlit window

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CTP benefits

What CTP pays for, and weekly payments

Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:

  • Appointments with our CTP doctors, and specialist care where it's needed.
  • Physiotherapy, psychology and exercise physiology with our allied health team.
  • X-rays, scans and other imaging when they're clinically justified.
  • Medication prescribed for your accident injuries.
  • Reasonable travel to approved treatment, where the insurer agrees. Check its process first.

If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.

Booking

Telehealth or in person: how to book

A woman at home on a video consultation, a clinician visible on her laptop screen

We see people from the Woollahra area by telehealth, which suits many appointments, or in person where that's clinically appropriate. Tell us what's easiest when you book, especially if you're not driving yet or getting around is hard.

  1. Book online or call

    Use the booking form or call (02) 7238 7379.

  2. We confirm by phone

    We call to confirm the time, whether it's telehealth or in person, and what to bring.

  3. Bring what you have

    Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.

New to telehealth? Here's what to expect from a telehealth CTP appointment.

Around the area

Suburbs and towns across the Woollahra area

These are some of the suburbs and towns in the Woollahra area. We see people from all of them. Where we have a local page, the name is linked.

Across the wider area: Car accident doctors across Sydney

Neighbouring council areas: Waverley, Sydney, Randwick.

Frequently asked questions

Sources

About the area

Last checked:

General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

A doctor talking through next steps with an older patient at her desk

Next step

See a CTP doctor after a crash in the Woollahra area

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Book an appointment(02) 7238 7379
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