CTP Doctor
Book Now

South Coast

Car accident doctor for the Shoalhaven: CTP injury care

From Kangaroo Valley to the beaches around Ulladulla, our doctors assess car accident injuries by telehealth and complete your CTP Certificate of Fitness.

Book an appointment(02) 7238 7379

Last updated , 9 min read

An open two-lane country road curving through dry grass and gum trees in regional NSW

You can see one of our doctors about car accident injuries by telehealth from anywhere in the Shoalhaven, whether you're in North Nowra, Sussex Inlet or out in Kangaroo Valley. Over video or phone, the doctor hears how the crash happened, checks each injury, completes the Certificate of Fitness the CTP insurer needs and sets out the first steps of treatment. Where it helps, our physios, psychologists and exercise physiologists become part of that plan. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.

This council area covers a long stretch of coast and hinterland, from the bush and farmland inland around Kangaroo Valley down to the lakes and beaches near Burrill Lake and Ulladulla, with Nowra and Bomaderry in the middle. Getting to appointments can mean a long drive on the Princes Highway, which is hard when you're sore or can't drive. That's why we start with telehealth and arrange in-person care where an examination or hands-on treatment is needed. Injuries from a shunt in Nowra traffic look different from those of a rider who came off on Moss Vale Road, and we assess each on its own terms.

On this page8 sections

Local road safety

Where people are hurt on the roads in the Shoalhaven

The Princes Highway dominates the local crash record. Transport for NSW crash data for 2020 to 2024 puts more than a third of the Shoalhaven's injury crashes on it, and the road links Bomaderry, Nowra and South Nowra with Falls Creek, Tomerong and, further south, Ulladulla. Moss Vale Road, The Wool Road and Illaroo Road follow a long way behind. Motorcycles feature in roughly one in five crashes, so riders' injuries, such as fractures and shoulder or wrist damage, are a real part of the local picture. Pedestrians and cyclists each appear in about one crash in twenty, and their injuries tend to need careful assessment because nothing protected them from the impact.

Crashes where someone was hurt in the Shoalhaven, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredAll casualtiesAll recorded crashes (including tow-away crashes)
2020199874259262
2021174558215246
2022163252202236
2023181868233254
2024203590257291
2020 to 2024920283421,1661,289
Crashes where someone was hurt are police-reported crashes in which at least one person was killed or injured. All casualties counts everyone killed, seriously injured, moderately injured or with minor or other injuries. The last column, for context, also counts crashes where no one was hurt but a vehicle was towed away. Injury severities are as recorded in this police-reported dataset; Transport for NSW's hospital-linked serious injury statistics are a different, higher series.

Roads and streets with the most crashes where someone was hurt

  1. 1.Princes Highway331 crashes
  2. 2.Moss Vale Road40 crashes
  3. 3.The Wool Road26 crashes
  4. 4.Illaroo Road19 crashes
  5. 5.Bolong Road18 crashes

Localities where people were hurt most often

Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.

  1. 1.Nowra143 crashes
  2. 2.Ulladulla55 crashes
  3. 3.South Nowra52 crashes
  4. 4.Bomaderry46 crashes

Road-user mix. Of the 920 crashes where someone was hurt in 2020 to 2024, 21% involved a motorcycle, 5% a pedestrian, 5% a bicycle, 5% a heavy vehicle and under 1% an e-scooter (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 17% of the total.

Main roads through the Shoalhaven

  • Princes Highway
  • Moss Vale Road
  • Jervis Bay Road
  • Bolong Road
  • Greenwell Point Road
  • Sussex Inlet Road

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)

First steps

After a crash in the Shoalhaven: getting checked and recorded

Two cars after a minor collision

When it's safe, get the other driver's name and plate, and photograph both cars. If police didn't come out to a crash on the highway near Milton or a road out of Culburra Beach, report it to them and keep the event number. A seemingly minor jolt in Shoalhaven River bridge traffic can become a stiff neck or back by morning, so get checked. Seeing a doctor early puts your injuries on record from the start, by telehealth if that's easier. If a holidaymaker caused the crash, the claim still goes to their car's CTP insurer after they've left.

  1. Get safe, then get help

    Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.

  2. Report it and keep the event number

    Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.

  3. Swap details and take photos

    Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.

  4. See a doctor early

    Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.

  5. Which CTP insurer handles your claim

    You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.

  6. Lodge the claim form

    The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.

Time limits

A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.

CTP injury care

Car accident injury care for the Shoalhaven: your first appointment

A doctor with a tablet talking with a patient seated on an examination bench

A crash at highway speed near Tomerong, or a shunt in stop-start traffic through Nowra, can cause injuries that take a while to show. If they aren't assessed and written down early, the insurer has less to go on when it decides what to approve. At the first appointment our doctor goes over how the crash unfolded, examines the areas that hurt, completes your Certificate of Fitness and maps out treatment, writing it up in the form the insurer expects. Telehealth suits a council area this spread out, and we arrange in-person care when it's needed. Because riders turn up so often in local crashes, shoulder, wrist and leg injuries from motorcycle crashes are a common pattern here, alongside neck strain from rear-end impacts. If your claim runs into a dispute, we can point you to independent legal help.

Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:

  1. A proper assessment

    The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.

  2. Your Certificate of Fitness

    The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.

  3. A treatment plan

    What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.

  4. The records the insurer asks for

    Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.

More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.

CTP injury care

Common injuries after crashes in the Shoalhaven

Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:

Our guide to car accident injuries and their symptoms covers the warning signs.

The road-user mix above shows who else gets hurt on the roads in the Shoalhaven. Each of these groups has its own injury pattern:

Motorcycles

Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.

Heavy vehicles

Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.

Pedestrians

A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.

Bicycles

Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.

A man taking a phone consultation at home, sitting by a sunlit window

Been in an accident?

Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.

CTP-experienced doctorsCoordinated allied healthOne team
Book an Appointment

CTP benefits

What CTP pays for, and weekly payments

Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:

  • Appointments with our CTP doctors, and specialist care where it's needed.
  • Physiotherapy, psychology and exercise physiology with our allied health team.
  • X-rays, scans and other imaging when they're clinically justified.
  • Medication prescribed for your accident injuries.
  • Reasonable travel to approved treatment, where the insurer agrees. Check its process first.

If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.

Booking

Telehealth or in person: how to book

A woman at home on a video consultation, a clinician visible on her laptop screen

Telehealth makes it simpler to see a CTP doctor from the Shoalhaven without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.

  1. Book online or call

    Use the booking form or call (02) 7238 7379.

  2. We confirm by phone

    We call to confirm the time, whether it's telehealth or in person, and what to bring.

  3. Bring what you have

    Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.

New to telehealth? Here's what to expect from a telehealth CTP appointment.

Around the area

Suburbs and towns across the Shoalhaven

These are some of the suburbs and towns in the Shoalhaven. We see people from all of them. Where we have a local page, the name is linked.

  • Nowra
  • Bomaderry
  • North Nowra
  • Ulladulla
  • Sanctuary Point
  • Vincentia
  • St Georges Basin
  • Worrigee
  • Culburra Beach
  • Sussex Inlet
  • Callala Bay
  • Mollymook
  • Milton
  • Berry
  • Huskisson
  • Shoalhaven Heads
  • Basin View
  • Burrill Lake
  • Greenwell Point
  • Kangaroo Valley
  • Lake Conjola
  • Bawley Point

Neighbouring council areas: Kiama, Wingecarribee, Goulburn Mulwaree, Queanbeyan-Palerang Regional, Eurobodalla.

Frequently asked questions

Sources

About the area

Last checked:

General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

A doctor talking through next steps with an older patient at her desk

Next step

See a CTP doctor after a crash in the Shoalhaven

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Book an appointment(02) 7238 7379
Check if I'm covered

Same-day callback · No obligation

Call now — (02) 7238 7379Book / callback