From Clovelly to La Perouse, our doctors assess crash injuries face to face or by telehealth and write up your Certificate of Fitness.
Eastern Suburbs
Car accident doctor for Randwick City: CTP injury care
Last updated , 9 min read
Our doctors can assess injuries from a crash in Randwick, Coogee, Maroubra or anywhere else in the council area, by telehealth or, where it suits, in person. That first visit records what happened, what hurts and how it affects your work, study and daily life. From there we complete the Certificate of Fitness, plan your treatment and, where your injuries call for it, involve a physio, psychologist or exercise physiologist, fitting sessions around lectures, shifts or the school run. We also explain in plain terms how treatment is funded under a CTP claim. With no train line through the area, a telehealth start can save an awkward trip.
The road mix in this corner of the Eastern Suburbs shapes the kinds of injuries a crash tends to cause. Light rail and buses crowd Anzac Parade past UNSW in Kensington and Kingsford, the beach roads into Coogee and Maroubra fill up in summer, and trucks run to and from the container terminals at Port Botany. Bikes, motorbikes and people on foot all show up often in the local crash records. That points to neck and back strains from stop-start rear-end crashes, shoulder and wrist injuries when riders come off, and the knocks pedestrians take at crossings.
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Local road safety
Where people are hurt on the roads in Randwick City
Crashes between Clovelly and the La Perouse headland left just over 1,000 people killed or injured from 2020 to 2024, by the count in Transport for NSW crash data. Randwick itself and Maroubra recorded the most crashes, followed by Kingsford, Kensington, Coogee and the Centennial Park area. Anzac Parade is the street named most often, with Avoca Street, Grand Drive, Bunnerong Road, Alison Road and Maroubra Road behind it. Riders and walkers feature strongly: a motorcycle was involved in over a fifth of crashes, and a pedestrian in about one in eight. Speed zones here are mostly low, and none of these crashes happened in a high-speed zone, so injuries in this area tend to come from lower-speed impacts on dense suburban streets.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 193 | 3 | 66 | 214 | 276 |
| 2021 | 182 | 0 | 55 | 204 | 260 |
| 2022 | 166 | 0 | 61 | 192 | 253 |
| 2023 | 196 | 4 | 77 | 219 | 257 |
| 2024 | 196 | 3 | 55 | 216 | 265 |
| 2020 to 2024 | 933 | 10 | 314 | 1,045 | 1,311 |
Roads and streets with the most crashes where someone was hurt
- 1.Anzac Parade168 crashes
- 2.Avoca Street68 crashes
- 3.Grand Drive57 crashes
- 4.Bunnerong Road46 crashes
- 5.Alison Road45 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Randwick234 crashes
- 2.Maroubra198 crashes
- 3.Kingsford92 crashes
- 4.Kensington86 crashes
- 5.Coogee67 crashes
Road-user mix. Of the 933 crashes where someone was hurt in 2020 to 2024, 22% involved a motorcycle, 13% a pedestrian, 24% a bicycle, 2% a heavy vehicle and 1% an e-scooter (a crash can involve more than one). None happened in speed zones of 90 km/h or more.
Main roads through Randwick City
- Anzac Parade
- Alison Road
- Avoca Street
- Bunnerong Road
- Maroubra Road
- Clovelly Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in Randwick City: getting checked and recorded
Call police if anyone is hurt or a driver leaves without swapping details. When police don't come to a small Clovelly Road shunt, ring them later and note the event number the claim relies on. Take the other vehicle's rego, the driver's details and photos of the scene, whether that's a Coogee side street or a busy Bunnerong Road corner. Then have your injuries looked at and written up, even if they seem minor at first. Your CTP claim is made to the at-fault vehicle's insurer, and our team can walk you through how that works.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for Randwick City: your first appointment
Injuries from a Randwick crash are not always obvious on the day. Neck pain after a stop-start shunt on Alison Road, or a sore shoulder after coming off a bike on Grand Drive, can build over the following days. Having a doctor assess and document them early links the injury to the crash, which is what the insurer looks for. Whether you study at UNSW or work at the port, that first visit means an examination, your Certificate of Fitness, a mapped-out course of treatment and clinical notes written for the insurer. Motorcycle riders and pedestrians appear often in this area's crash records, and their injuries can include fractures, joint damage or the anxiety that follows a frightening crash, so we arrange physio or psychology where it's needed. Because the council area is compact, an in-person visit may suit you, while telehealth works well if getting around is hard.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in Randwick City
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in Randwick City. Each of these groups has its own injury pattern:
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.
Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP-experienced doctorsCoordinated allied healthOne team
Book an AppointmentCTP benefits
What CTP pays for, and weekly payments
The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed. Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book
We see people from Randwick City by telehealth, which suits many appointments, or in person where that's clinically appropriate. Tell us what's easiest when you book, especially if you're not driving yet or getting around is hard.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across Randwick City
These are some of the suburbs and towns in Randwick City. We see people from all of them. Where we have a local page, the name is linked.
Across the wider area: Car accident doctors across Sydney
Neighbouring council areas: Sydney, Waverley, Woollahra, Bayside.
Frequently asked questions
Yes, in many cases. A telehealth consultation lets our doctor take your history, check how the injury is affecting you and start the Certificate of Fitness. If you need a physical examination, imaging or hands-on treatment, we'll arrange an in-person option. Riders often hurt wrists, shoulders, knees and lower legs in the same fall, so tell us about every sore spot, not just the worst one.
The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries. It decides what's approved, and its decisions can be reviewed. Our physios and doctors write treatment plans that explain what you need and why, which helps the insurer make its decision. Keep receipts for anything you pay for while your claim is being set up.
Get checked as soon as you can, even if you walked away. Pedestrian injuries can include head knocks, hip and knee injuries, and bruising that turns out to be deeper damage. Make sure the crash is reported to police. One of our doctors can talk with you by telehealth between classes or examine you face to face, then note each injury and fill in the Certificate of Fitness. If your claim ends up in a dispute, we can point you to independent legal help.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
Sources
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.
Keep reading
Guides for every stage of a CTP claim
CTP claims
Who can claim, how to lodge, and what happens after — in plain English.
Read the guide
CTP treatment
Our doctors assess you, write the Certificate of Fitness and plan the rest of your care.
Read the guide
Car accident injuries
What's common, what can show up days later, and when to get checked.
Read the guide
CTP benefits
The kinds of support the scheme provides, and what they depend on.
Read the guide
Legal help & disputes
When the claim gets difficult — and how to get independent legal advice.
Read the guide
Next step
See a CTP doctor after a crash in Randwick City
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.