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Lower North Shore

Car accident doctor for the North Sydney area: CTP injury care

CTP consultations by telehealth or in person for people hurt in crashes around North Sydney, Cremorne and Crows Nest, including the Certificate of Fitness.

Book an appointment(02) 7238 7379

Last updated , 9 min read

A view across Sydney rooftops to the CBD, the Harbour Bridge and the Opera House

You can see one of our doctors soon after a crash in the North Sydney area, by telehealth anywhere in NSW or in person where appropriate. Whether you were hurt in Warringah Freeway traffic, on a Neutral Bay side street or crossing near Crows Nest station, the first consultation records what happened and what hurts. That visit can also produce your Certificate of Fitness, and if you need more care afterwards, our physios, psychologists or exercise physiologists can take over from there. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.

Much of the daily traffic here is commuter cars and buses. Cars stream off the Harbour Bridge and out of the Harbour Tunnel onto the Warringah Freeway, and Military Road and the Pacific Highway slow to stop-start at weekday peaks. Queues like these are a common setting for rear-end crashes and the neck and back pain that can follow. Plenty of motorcycle riders use the same corridors, and the footpaths outside North Sydney, Victoria Cross and Crows Nest stations are crowded. If driving feels hard after the crash, a telehealth consultation from your apartment in Kirribilli or Cremorne Point can be a simpler first step.

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Local road safety

Where people are hurt on the roads in the North Sydney area

Over 2020 to 2024, Transport for NSW crash data records a little over 400 crashes in the council area in which someone was injured or killed. The Warringah Freeway appears most often, ahead of the Pacific Highway, Military Road and Falcon Street, and the suburbs that recur are North Sydney, Neutral Bay and Cammeray. Motorcycles were involved in about one in four of these crashes, a large share for a small inner area, and riders can come away with fractures, shoulder and knee injuries or deep grazes. Pedestrians were involved in about one in six. None of the crashes was in a high-speed zone, but lower-speed rear-end and turning collisions can still cause whiplash and back strain.

Crashes where someone was hurt in the North Sydney area, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredAll casualtiesAll recorded crashes (including tow-away crashes)
20208722996114
20218212391116
20227112382113
202393028100128
20248103288115
2020 to 20244144135457586
Crashes where someone was hurt are police-reported crashes in which at least one person was killed or injured. All casualties counts everyone killed, seriously injured, moderately injured or with minor or other injuries. The last column, for context, also counts crashes where no one was hurt but a vehicle was towed away. Injury severities are as recorded in this police-reported dataset; Transport for NSW's hospital-linked serious injury statistics are a different, higher series.

Roads and streets with the most crashes where someone was hurt

  1. 1.Warringah Freeway64 crashes
  2. 2.Pacific Highway46 crashes
  3. 3.Military Road45 crashes
  4. 4.Falcon Street33 crashes
  5. 5.Bradfield Highway25 crashes

Localities where people were hurt most often

Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.

  1. 1.North Sydney104 crashes
  2. 2.Neutral Bay69 crashes
  3. 3.Cammeray56 crashes
  4. 4.Crows Nest53 crashes
  5. 5.Cremorne50 crashes

Road-user mix. Of the 414 crashes where someone was hurt in 2020 to 2024, 26% involved a motorcycle, 16% a pedestrian, 10% a bicycle, 3% a heavy vehicle and under 1% an e-scooter (a crash can involve more than one). None happened in speed zones of 90 km/h or more.

Main roads through the North Sydney area

  • Warringah Freeway (M1)
  • Sydney Harbour Bridge (Bradfield Highway)
  • Sydney Harbour Tunnel
  • Pacific Highway
  • Military Road
  • Miller Street
  • Falcon Street

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)

First steps

After a crash in the North Sydney area: getting checked and recorded

Two cars after a minor collision

Once you're clear of the traffic, perhaps in a side street off Military Road, photograph the other car's plate and get the driver's name and number. If no police came to the scene, contact NSW Police to report it and write down the event number. Have your injuries assessed early, even after a low-speed bump in Falcon Street traffic that felt minor, because soft-tissue pain can build once the adrenaline fades. Our doctors can document each injury on a video call, or face to face where that's appropriate. Your CTP claim is made to the insurer of the at-fault vehicle, which may differ from your own car's insurer.

  1. Get safe, then get help

    Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.

  2. Report it and keep the event number

    Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.

  3. Swap details and take photos

    Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.

  4. See a doctor early

    Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.

  5. Which CTP insurer handles your claim

    You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.

  6. Lodge the claim form

    The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.

Time limits

A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.

CTP injury care

Car accident injury care for the North Sydney area: your first appointment

A doctor with a tablet talking with a patient seated on an examination bench

Injuries from this area's roads tend to follow a few familiar patterns. Commuters rear-ended in Warringah Freeway or Military Road queues can develop whiplash and lower back pain that builds gradually. Motorcycle riders, who feature in a large share of local crashes, may have fractures, wrist and shoulder injuries, or knee damage that needs closer follow-up. Pedestrians struck near the stations and shopping strips may come in with head, hip or leg injuries. For all of them, an early medical record that links the injury to the crash carries weight with the insurer. Whichever group you're in, the first visit brings an examination, your Certificate of Fitness, a plan for care and clear written notes for the insurer. In-person appointments are available where appropriate, and telehealth suits anyone who can't easily get away from work or home. If your claim runs into a dispute, we can point you to independent legal help.

Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:

  1. A proper assessment

    The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.

  2. Your Certificate of Fitness

    The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.

  3. A treatment plan

    What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.

  4. The records the insurer asks for

    Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.

More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.

CTP injury care

Common injuries after crashes in the North Sydney area

Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:

Our guide to car accident injuries and their symptoms covers the warning signs.

The road-user mix above shows who else gets hurt on the roads in the North Sydney area. Each of these groups has its own injury pattern:

Motorcycles

Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.

Pedestrians

A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.

Bicycles

Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.

A man taking a phone consultation at home, sitting by a sunlit window

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CTP benefits

What CTP pays for, and weekly payments

Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:

  • Appointments with our CTP doctors, and specialist care where it's needed.
  • Physiotherapy, psychology and exercise physiology with our allied health team.
  • X-rays, scans and other imaging when they're clinically justified.
  • Medication prescribed for your accident injuries.
  • Reasonable travel to approved treatment, where the insurer agrees. Check its process first.

If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.

Booking

Telehealth or in person: how to book

A woman at home on a video consultation, a clinician visible on her laptop screen

We see people from the North Sydney area by telehealth, which suits many appointments, or in person where that's clinically appropriate. Tell us what's easiest when you book, especially if you're not driving yet or getting around is hard.

  1. Book online or call

    Use the booking form or call (02) 7238 7379.

  2. We confirm by phone

    We call to confirm the time, whether it's telehealth or in person, and what to bring.

  3. Bring what you have

    Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.

New to telehealth? Here's what to expect from a telehealth CTP appointment.

Around the area

Suburbs and towns across the North Sydney area

These are some of the suburbs and towns in the North Sydney area. We see people from all of them. Where we have a local page, the name is linked.

Across the wider area: Car accident doctors across Sydney

Neighbouring council areas: Willoughby, Mosman, Lane Cove.

Frequently asked questions

Sources

About the area

Last checked:

General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

A doctor talking through next steps with an older patient at her desk

Next step

See a CTP doctor after a crash in the North Sydney area

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Book an appointment(02) 7238 7379
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