CTP consultations for Spit Road commuters, Balmoral beachgoers and anyone hurt on Mosman's roads, by telehealth or in person, including the Certificate of Fitness.
Lower North Shore
Car accident doctor for Mosman: CTP injury care
Last updated , 9 min read
People hurt in a car accident anywhere in Mosman can see one of our doctors by telehealth, or in person when an injury needs examining. That suits a commuter rear-ended on Spit Road as much as someone hit while walking to the Mosman Bay ferry. Whichever it was, the doctor takes the story of the crash, notes every injury and, where it fits, fills in your Certificate of Fitness. Physio, psychology or exercise physiology can follow, depending on what you need. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
Morning and evening, commuter cars and buses creep along Military Road and down Spit Road, and the line grows again each time the Spit Bridge opens to let masts through. Stop-start traffic like that is a common setting for rear-end crashes, and the neck and upper back pain they cause can take a while to show. Summer brings beachgoers to Balmoral and visitors to Taronga Zoo. Without a train line, many locals walk to bus stops or to the ferry wharves at Mosman Bay and South Mosman, so people on foot are a real part of the injury picture. If sitting in a car hurts, telehealth saves the trip.
On this page8 sections
Local road safety
Where people are hurt on the roads in Mosman
Transport for NSW crash data for 2020 to 2024 records about 160 crashes in Mosman in which someone was hurt, and close to a third of the people injured were recorded as seriously injured. Spit Road and Military Road are named far more often than any other street, ahead of Raglan Street and Ourimbah Road. Every crash was in an urban, lower-speed zone, and many were at intersections, where rear-end and turning impacts tend to strain the neck, back and shoulders. Pedestrians are involved in nearly one in five of these crashes, and riders and cyclists in about one in six each. With little protection around them, those road users are more prone to fractures, head knocks and knee or wrist injuries, which need careful follow-up.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 35 | 0 | 12 | 36 | 49 |
| 2021 | 33 | 0 | 11 | 38 | 41 |
| 2022 | 30 | 1 | 9 | 37 | 41 |
| 2023 | 35 | 0 | 15 | 41 | 47 |
| 2024 | 28 | 0 | 12 | 33 | 39 |
| 2020 to 2024 | 161 | 1 | 59 | 185 | 217 |
Roads and streets with the most crashes where someone was hurt
- 1.Spit Road39 crashes
- 2.Military Road38 crashes
- 3.Raglan Street9 crashes
- 4.Ourimbah Road7 crashes
- 5.Canrobert Street6 crashes
Road-user mix. Of the 161 crashes where someone was hurt in 2020 to 2024, 17% involved a motorcycle, 18% a pedestrian, 16% a bicycle and 1% a heavy vehicle (a crash can involve more than one). None happened in speed zones of 90 km/h or more.
Main roads through Mosman
- Military Road
- Spit Road
- Middle Head Road
- Bradleys Head Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in Mosman: getting checked and recorded
Get yourself and any passengers somewhere safe first. Then collect the other driver's details, including their registration, and take photos of the scene. If no officers came, whether the crash was outside the Spit Junction shops or in a quiet corner of Mosman Bay, let NSW Police know and write down the event number. Have any injury checked soon, even a minor one, so a doctor records it while it's fresh. Your CTP claim is made with the at-fault vehicle's insurer, which isn't necessarily the company that insures your own car.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for Mosman: your first appointment
Early assessment matters because the CTP insurer relies on medical records to link your injuries to the crash. For someone shunted from behind in the Spit Bridge queue, that often means whiplash or lower back pain that builds after the crash, and a record made early carries weight. Pedestrians struck near the Spit Junction shops, and riders or cyclists hit on Spit Road, may have fractures or joint injuries that need closer follow-up. Whether you live in Beauty Point or were driving through from Seaforth, that first visit brings a thorough examination, a plan for your treatment, the Certificate of Fitness and the written records the insurer looks for. Mosman is close to the city, so in-person visits are practical as well as telehealth, and we arrange a hands-on examination when one is needed. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in Mosman
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in Mosman. Each of these groups has its own injury pattern:
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.
Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP-experienced doctorsCoordinated allied healthOne team
Book an AppointmentCTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book
We see people from Mosman by telehealth, which suits many appointments, or in person where that's clinically appropriate. Tell us what's easiest when you book, especially if you're not driving yet or getting around is hard.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across Mosman
These are some of the suburbs and towns in Mosman. We see people from all of them. Where we have a local page, the name is linked.
- Mosman
- Spit Junction
- Balmoral
- Beauty Point
- Clifton Gardens
- Georges Heights
- The Spit
- Mosman Bay
- Middle Head
- Chowder Bay
- Bradleys Head
Across the wider area: Car accident doctors across Sydney
Neighbouring council areas: North Sydney, Northern Beaches, Willoughby.
Frequently asked questions
Yes. Our doctors offer telehealth across NSW, which helps if you're sore and getting out of the house is hard. If your injury needs a physical examination, we'll arrange an in-person appointment where appropriate. Either way, the consultation records your injuries and can provide the Certificate of Fitness for your CTP claim.
Cyclists hit by a car can generally make a claim with the CTP insurer of that car. The insurer usually pays for treatment that is reasonable and necessary for your accident injuries, but it decides what it approves, and you can ask for its decisions to be reviewed. For someone thrown off a bike onto the Spit Road bitumen, we examine the wrists, collarbone and any head knock, document what we find, issue the Certificate of Fitness and can arrange physio if it would help.
Yes. Whiplash-type pain often appears later, once the adrenaline wears off. Having it assessed means it's documented and linked to the crash, which the CTP insurer will look for. At the appointment the doctor tests how far your neck turns, asks about tingling down the arms, writes the Certificate of Fitness and can organise physio or exercise physiology where it suits.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
Sources
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Mosman Council (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Mosman (opens in a new tab)
- Wikipedia: Spit Bridge (opens in a new tab)
- Wikipedia: B-Line (Sydney) (opens in a new tab)
- Wikipedia: Mosman Bay ferry service (opens in a new tab)
- Wikipedia: Taronga Zoo ferry service (opens in a new tab)
- Mosman Council website (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.
Keep reading
Guides for every stage of a CTP claim
CTP claims
Who can claim, how to lodge, and what happens after — in plain English.
Read the guide
CTP treatment
Our doctors assess you, write the Certificate of Fitness and plan the rest of your care.
Read the guide
Car accident injuries
What's common, what can show up days later, and when to get checked.
Read the guide
CTP benefits
The kinds of support the scheme provides, and what they depend on.
Read the guide
Legal help & disputes
When the claim gets difficult — and how to get independent legal advice.
Read the guide
Next step
See a CTP doctor after a crash in Mosman
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.