Car accident injuries assessed and documented for people across the Mid-Coast, by telehealth from Hawks Nest to Harrington and in person where appropriate.
Mid North Coast
Car accident doctor for the Mid-Coast region: CTP injury care
Last updated , 9 min read

Our doctors see people hurt in crashes right across the MidCoast Council area, mostly by telehealth, so getting care doesn't hinge on a long drive from Gloucester or Bulahdelah. At your first visit we examine and document every injury from the crash, whether it happened on the highway at Rainbow Flat or in a Wingham street, and complete your Certificate of Fitness. From there we build a treatment plan, which can bring in physio, psychology and exercise physiology. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries. It decides what's approved, and its decisions can be reviewed.
About 97,000 people lived in the council area at the 2021 Census, spread across lake towns, the Manning River valley and farm and forest country inland. A retiree in Taree, a tradie in Forster and a farmer near Wingham all depend on the same roads, from the Pacific Highway to The Lakes Way. Holiday visitors hurt here may be back home in Sydney or Newcastle before neck stiffness or headaches set in. Telehealth lets care carry on wherever you end up in NSW, with your records kept together for the insurer.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Mid-Coast region
Over 2020 to 2024, Transport for NSW crash data records nearly 1,000 crashes in the council area in which someone was hurt or killed. Motorcyclists feature strongly, with close to one in five of those crashes involving a motorbike. Taree and Forster have the most crashes of any towns, and the Pacific Highway has the most of any road, while Wingham, Nabiac and Tuncurry also recur. Roughly one crash in twelve involved a truck or other heavy vehicle, and pedestrians and cyclists made up a smaller share. Many crashes happen away from town on country routes such as The Bucketts Way and Thunderbolts Way, and that shapes the injuries people bring to our doctors.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 197 | 3 | 75 | 243 | 297 |
| 2021 | 205 | 7 | 92 | 275 | 305 |
| 2022 | 191 | 8 | 91 | 246 | 292 |
| 2023 | 202 | 4 | 107 | 262 | 305 |
| 2024 | 198 | 13 | 109 | 266 | 293 |
| 2020 to 2024 | 993 | 35 | 474 | 1,292 | 1,492 |
Roads and streets with the most crashes where someone was hurt
- 1.Pacific Highway195 crashes
- 2.The Lakes Way102 crashes
- 3.Bucketts Way58 crashes
- 4.Thunderbolts Way41 crashes
- 5.Old Bar Road20 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Taree116 crashes
- 2.Forster83 crashes
- 3.Wingham42 crashes
- 4.Nabiac28 crashes
- 5.Tuncurry28 crashes
Road-user mix. Of the 993 crashes where someone was hurt in 2020 to 2024, 18% involved a motorcycle, 5% a pedestrian, 4% a bicycle, 8% a heavy vehicle and 1% an e-scooter (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 38% of the total.
Main roads through the Mid-Coast region
- Pacific Highway
- The Lakes Way
- The Bucketts Way
- Thunderbolts Way
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Mid-Coast region: getting checked and recorded

Get to safety, swap names and registration numbers with the other driver, and note exactly where it happened, such as the highway near Nabiac or a street in Tuncurry. Where officers didn't come out, let police know about it afterwards and jot down its event number. Then have a doctor assess you soon, even if the pain seems mild, because early records link your injuries to the accident. Our doctors can consult by video, whether you're still at a Pacific Palms holiday rental or already home. The at-fault vehicle's CTP insurer is the one that deals with the claim.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Mid-Coast region: your first appointment

For anyone hurt on the region's roads, early records matter, because the insurer looks for a clear link between the crash and each injury. The first consultation makes that link: the doctor examines each injury, notes how the crash caused it, completes your Certificate of Fitness and maps out treatment. The council area is large and spread out, so most follow-up happens by telehealth. Physio, psychology and exercise physiology can also run by video, saving the drive from Tea Gardens, with face-to-face sessions where suitable. The local crash mix shapes what we see: whiplash and back strain from rear-end crashes in Taree and Forster traffic, fractures and soft tissue injuries in motorcyclists, who feature in a sizeable share of crashes, and the stress and travel anxiety that can follow a serious highway crash. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Mid-Coast region
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Mid-Coast region. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Heavy vehicles
Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Telehealth makes it simpler to see a CTP doctor from the Mid-Coast region without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Mid-Coast region
These are some of the suburbs and towns in the Mid-Coast region. We see people from all of them. Where we have a local page, the name is linked.
Across the wider area: CTP doctors in Newcastle and the Hunter
Neighbouring council areas: Port Stephens, Dungog, Upper Hunter, Walcha, Port Macquarie-Hastings.
Frequently asked questions
Yes. Our doctors consult by telehealth across NSW, so the crash location and your home address do not need to match. In that first video consult, the doctor notes how the crash near Taree caused each injury, issues the Certificate of Fitness and outlines your care. If you need a physical examination or imaging, we help arrange it closer to where you live. Your notes stay in one place, which keeps things simple when the insurer asks for records.
We look at every injury, including the ones that seem minor at first, such as wrist, shoulder or knee pain and grazes that may hide deeper damage. A spill on a winding road like Thunderbolts Way can involve a helmet knock, so we screen for concussion, arrange scans if warranted, fill in your Certificate of Fitness and draw up a treatment plan. That can include physio and exercise physiology to work on strength and movement, and psychology if the crash is affecting your sleep or confidence on the bike.
Generally, the insurer funds treatment it considers reasonable and necessary for injuries caused by the accident. Approval is its decision, so our physios and doctors send clear reports explaining why each treatment is needed. If a request is declined, that decision can be reviewed. Keep receipts and records of every session, as the insurer may ask for them.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: MidCoast Council (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Taree (opens in a new tab)
- Wikipedia: Pacific Highway (Australia) (opens in a new tab)
- Wikipedia: Bucketts Way (opens in a new tab)
- Wikipedia: Thunderbolts Way (opens in a new tab)
- Wikipedia: Taree railway station (opens in a new tab)
- Wikipedia: Gloucester railway station, New South Wales (opens in a new tab)
- Wikipedia: Wingham railway station, New South Wales (opens in a new tab)
- Wikipedia: Taree Airport (opens in a new tab)
- Wikipedia: Upper Hunter Shire (opens in a new tab)
- Wikipedia: Walcha Shire (opens in a new tab)
- Wikipedia: Dungog Shire (opens in a new tab)
- Wikipedia: Port Stephens Council (opens in a new tab)
- Wikipedia: Port Macquarie-Hastings Council (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Mid-Coast region
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





