After a crash on Epping Road or near Greenwich Point, our doctors assess injuries and can write the Certificate of Fitness CTP insurers ask for.
Lower North Shore
Car accident doctor for the Lane Cove area: CTP injury care
Last updated , 9 min read
People hurt in crashes around Lane Cove village, Lane Cove North and Northwood can see our doctors on a video call, or in person when an injury needs a physical check. Whether it was a shunt in the tunnel queue or a side-swipe on River Road, we note how it happened and where it hurts, and the Certificate of Fitness can be written at that visit. If your injuries need more, the plan can bring in our physios, exercise physiologists or psychologists. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
Much of the driving around Lane Cove is stop-start. Morning queues build on Epping Road towards the tunnel, and buses and cars crawl along the Pacific Highway past the apartment towers of St Leonards. Slow traffic like this is a common setting for rear-end collisions, and neck or back pain from them can become more noticeable a while after the crash. The village is a few kilometres from the nearest stations at St Leonards, Artarmon and Chatswood, so many locals travel by bus. If sitting in a car or on a bus hurts, telehealth saves you the trip.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Lane Cove area
Motorbikes stand out in this small council's record: Transport for NSW's 2020 to 2024 crash figures show a motorbike in about one in five of the crashes that hurt or killed someone. Pedestrians appear in roughly one in ten, and cyclists in a smaller share. Riders can come away with fractures, shoulder injuries and skin abrasions, while people on foot may hurt their head, hips or legs. Epping Road is the road recorded most often, Burns Bay Road and the Pacific Highway are also high on the list, and more than half of all these crashes were at intersections. Rear-end and side-impact collisions at junctions like these can leave people with whiplash-type neck strain or lower back pain. None of the crashes happened in a high-speed zone.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 38 | 0 | 16 | 42 | 57 |
| 2021 | 41 | 0 | 19 | 49 | 60 |
| 2022 | 50 | 1 | 17 | 54 | 72 |
| 2023 | 31 | 0 | 10 | 37 | 42 |
| 2024 | 37 | 0 | 19 | 45 | 57 |
| 2020 to 2024 | 197 | 1 | 81 | 227 | 288 |
Roads and streets with the most crashes where someone was hurt
- 1.Epping Road40 crashes
- 2.Pacific Highway30 crashes
- 3.Burns Bay Road26 crashes
- 4.River Road18 crashes
- 5.Centennial Avenue11 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Lane Cove54 crashes
- 2.Lane Cove North48 crashes
- 3.Lane Cove West33 crashes
- 4.Greenwich23 crashes
- 5.Longueville13 crashes
Road-user mix. Of the 197 crashes where someone was hurt in 2020 to 2024, 21% involved a motorcycle, 10% a pedestrian, 8% a bicycle, 1% a heavy vehicle and 1% an e-scooter (a crash can involve more than one). None happened in speed zones of 90 km/h or more.
Main roads through the Lane Cove area
- Lane Cove Tunnel (M2)
- Epping Road
- Pacific Highway
- Burns Bay Road
- Longueville Road
- River Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Lane Cove area: getting checked and recorded
Check that everyone is safe, then take the other driver's name, contact details and registration, plus a few photos, whether you're on Mowbray Road or a quiet street in Riverview. Report the crash to NSW Police if officers didn't attend, and write down the event number. Next, have your injuries looked at, even if they seem minor, so they're recorded early. The CTP insurer that handles your claim is the one covering the at-fault vehicle.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Lane Cove area: your first appointment
Early assessment matters because the CTP insurer relies on medical records to link your injuries to the crash. If you were shunted from behind in the Epping Road queue, neck or lower back pain may only build later, and notes made soon after the collision carry weight. Motorcycle crashes, a sizeable part of Lane Cove's record, can bring fractures and knee or shoulder injuries that need closer follow-up, while pedestrians struck near the village shops may have head, hip or leg injuries. At the first visit we examine you, tie each injury to the crash in our notes and can issue a Certificate of Fitness. Lane Cove is compact and close to the city, so you can choose telehealth or an in-person visit, and we arrange a hands-on examination whenever one is needed. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Lane Cove area
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Lane Cove area. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.
Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
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Book an AppointmentCTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book
We see people from the Lane Cove area by telehealth, which suits many appointments, or in person where that's clinically appropriate. Tell us what's easiest when you book, especially if you're not driving yet or getting around is hard.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Lane Cove area
These are some of the suburbs and towns in the Lane Cove area. We see people from all of them. Where we have a local page, the name is linked.
Across the wider area: Car accident doctors across Sydney
Neighbouring council areas: Willoughby, North Sydney, Hunters Hill.
Frequently asked questions
Yes. Our doctors offer telehealth across NSW, which suits people who find driving uncomfortable after a crash or who usually rely on the bus. If your injury needs a physical examination, we'll arrange an in-person appointment where appropriate. From a Northwood or Lane Cove North lounge room, a video visit can still put your injuries on record and produce the Certificate of Fitness.
Have it assessed soon, even if you can still move it. Our doctors can examine the shoulder, arrange any imaging that's needed, record the injury against the crash and provide a Certificate of Fitness. Physio is often part of the plan for shoulder injuries. The CTP insurer generally funds treatment that is reasonable and necessary, but it decides what is approved, and its decisions can be reviewed.
People on foot who are hit by a car can generally claim on that car's CTP insurance. The insurer generally pays for treatment, including physio, that is reasonable and necessary for your accident injuries, but it decides what's approved and its decisions can be reviewed. We can assess you, record your injuries, provide the Certificate of Fitness and put together a treatment plan that our physios can start once the insurer approves it.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
Sources
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.
Keep reading
Guides for every stage of a CTP claim
CTP claims
Who can claim, how to lodge, and what happens after — in plain English.
Read the guide
CTP treatment
Our doctors assess you, write the Certificate of Fitness and plan the rest of your care.
Read the guide
Car accident injuries
What's common, what can show up days later, and when to get checked.
Read the guide
CTP benefits
The kinds of support the scheme provides, and what they depend on.
Read the guide
Legal help & disputes
When the claim gets difficult — and how to get independent legal advice.
Read the guide
Next step
See a CTP doctor after a crash in the Lane Cove area
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.