CTP doctors for people hurt on Eurobodalla roads: telehealth consultations, Certificates of Fitness and treatment plans, from Batemans Bay down to Narooma.
South Coast
Car accident doctor for the Eurobodalla: CTP injury care
Last updated , 9 min read
After a car crash in the Eurobodalla, you can have a video consult with our CTP doctors from home, whether that's upriver at Nelligen or down at Central Tilba. The doctor works through what the crash did, from a stiff neck after a Batemans Bay Bridge shunt to a jarred shoulder from a George Bass Drive spill, then writes each injury up, plans your care and fills in the Certificate of Fitness. If a hands-on examination is needed, we arrange in-person care where appropriate. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
Distance shapes care on this part of the South Coast. Batemans Bay, Moruya and Narooma sit well apart along the Princes Highway, and many people live in smaller villages such as Broulee, Tuross Head or Dalmeny. There's no passenger rail, so a crash that takes your car off the road can leave you a long way from appointments. Telehealth lets you be assessed at home while you're sore. Between holiday traffic in the towns and long, fast rural stretches, our doctors see both low-speed bumps and higher-impact highway crashes, and the injuries from each tend to differ.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Eurobodalla
Upward of 500 people were hurt or killed on roads between Durras and Wallaga Lake from 2020 to 2024, in figures drawn from Transport for NSW crash data. The Princes Highway carries the largest share by a wide margin, and Moruya, Mogo and Batemans Bay are the localities named most often. Among roads, the Kings Highway comes next, then Beach Road, with George Bass Drive close behind. Roughly two in five crashes were on roads with high speed limits, where impacts are harder and injuries are more often serious. Motorcyclists featured in about one in five, and riders often have limb, shoulder and skin injuries. Nearly a quarter of crashes were on wet roads. Even a gentle collision in town can bring neck and back pain that shows up later, so it's worth being checked.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 85 | 8 | 26 | 122 | 116 |
| 2021 | 80 | 3 | 23 | 107 | 110 |
| 2022 | 81 | 7 | 20 | 113 | 104 |
| 2023 | 72 | 8 | 14 | 106 | 101 |
| 2024 | 70 | 0 | 12 | 96 | 96 |
| 2020 to 2024 | 388 | 26 | 95 | 544 | 527 |
Roads and streets with the most crashes where someone was hurt
- 1.Princes Highway141 crashes
- 2.Kings Highway38 crashes
- 3.Beach Road26 crashes
- 4.George Bass Drive24 crashes
- 5.Tomakin Road9 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Moruya48 crashes
- 2.Mogo34 crashes
- 3.Batemans Bay32 crashes
- 4.Benandarah21 crashes
- 5.Narooma17 crashes
Road-user mix. Of the 388 crashes where someone was hurt in 2020 to 2024, 21% involved a motorcycle, 4% a pedestrian, 4% a bicycle and 5% a heavy vehicle (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 42% of the total.
Main roads through the Eurobodalla
- Princes Highway
- Kings Highway
- George Bass Drive
- Araluen Road
- Beach Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Eurobodalla: getting checked and recorded
If anyone is badly hurt, call triple zero, and move well clear of passing traffic if you've stopped on the highway. Write down the other vehicle's registration, the driver's name and their insurer, and take photos. If no police came to the scene, contact them afterwards so the crash has a police event number. See a doctor promptly, even for pain that seems minor, so your injuries are recorded from the start. Claims sit with the at-fault car's CTP insurer. With the car at the panel beater, our doctors can still see you over video in Batehaven or Mossy Point.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Eurobodalla: your first appointment
Getting assessed early gives the insurer a clear record that ties your injuries to the crash, and that record is much harder to build later. At the first consult the doctor examines you, writes the Certificate of Fitness, plans care and records what the insurer needs. Injury patterns here follow the road mix. Rear-end crashes in town traffic around Batemans Bay and Moruya often leave whiplash and back strain. Riders, who appear in a large share of local crashes, more often have fractures, joint injuries and gravel rash. Higher-speed crashes on the highway can bring more complex injuries, along with the shock and anxiety that sometimes follow. Telehealth suits a shire this long and narrow, with in-person care arranged where appropriate. Physio, psychology or exercise physiology can follow, by video if you're out at Bodalla. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Eurobodalla
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Eurobodalla. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Heavy vehicles
Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.
Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP-experienced doctorsCoordinated allied healthOne team
Book an AppointmentCTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book
Telehealth makes it simpler to see a CTP doctor from the Eurobodalla without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Eurobodalla
These are some of the suburbs and towns in the Eurobodalla. We see people from all of them. Where we have a local page, the name is linked.
- Batemans Bay
- Moruya
- Narooma
- Catalina
- Tuross Head
- Dalmeny
- Malua Bay
- Broulee
- Surf Beach
- Batehaven
- Long Beach
- Surfside
- Sunshine Bay
- Tomakin
- Moruya Heads
- Bodalla
- North Batemans Bay
- Kianga
- North Narooma
- Denhams Beach
- Lilli Pilli
- Mossy Point
- Mogo
- Central Tilba
- Nelligen
Neighbouring council areas: Shoalhaven, Queanbeyan-Palerang Regional, Snowy Monaro Regional, Bega Valley.
Frequently asked questions
Yes. Most of our consultations are by telehealth, so you can be assessed from home in Narooma, Dalmeny or Kianga. The doctor takes a history of the crash, reviews your symptoms, completes the Certificate of Fitness and sets out a treatment plan. When an injury has to be examined in person or imaged, we organise that where it's appropriate and go over how the CTP insurer decides whether to fund it.
Riders often have more than one injury, so a thorough assessment matters: shoulders, wrists, knees, ribs, skin and the neck, plus any knock to the head even if your helmet took the hit. Note everything that hurts, including pain that starts later. Our doctors record each injury, complete the Certificate of Fitness and plan treatment such as physio. The insurer decides what's approved, and its decisions can be reviewed.
No. Delayed soreness is common after a shunt in stop-start holiday traffic, as the soft tissue of the neck and upper back tightens over the hours that follow. See a doctor now so the injury is recorded and linked to the crash. One of our doctors can check your neck over video without you leaving Batemans Bay, then complete the Certificate of Fitness and map out your care. Time limits apply to the claim itself, so it's best not to wait any longer.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
Sources
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.
Keep reading
Guides for every stage of a CTP claim
CTP claims
Who can claim, how to lodge, and what happens after — in plain English.
Read the guide
CTP treatment
Our doctors assess you, write the Certificate of Fitness and plan the rest of your care.
Read the guide
Car accident injuries
What's common, what can show up days later, and when to get checked.
Read the guide
CTP benefits
The kinds of support the scheme provides, and what they depend on.
Read the guide
Legal help & disputes
When the claim gets difficult — and how to get independent legal advice.
Read the guide
Next step
See a CTP doctor after a crash in the Eurobodalla
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.