Doctors for people hurt in Central Coast car crashes: CTP consultations by telehealth or in person, Certificates of Fitness and treatment plans.
Central Coast
Car accident doctor for the Central Coast area: CTP injury care
Last updated , 9 min read

You can see one of our car accident doctors from anywhere on the Central Coast, whether you live in Kariong, Gosford, Toukley or Budgewoi. Telehealth spares most people the Central Coast Highway drive, and we see you in person when an injury needs examining by hand. A CTP consultation looks at what the crash did to your body, records it properly and sets out a treatment plan. We complete the Certificate of Fitness, which is part of the claim, and explain how treatment is funded. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
Daily life on the Coast leans heavily on the car. Many residents drive the M1 to jobs in Sydney or Newcastle, and the Central Coast Highway, Brisbane Water Drive and Wyong Road get busy at peak times and in holiday periods. Much of the local crash record is lower-speed town traffic around Woy Woy, Umina Beach and West Gosford. Those collisions often leave neck and back strain that stiffens up later rather than straight away. Telehealth means you can be assessed from home on the peninsula or at Lake Haven, without another drive while you're sore.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Central Coast area
Transport for NSW crash data shows close to 3,500 people killed or hurt on roads between the Hawkesbury River and the edge of Lake Macquarie from 2020 to 2024. The Pacific Highway, the Central Coast Highway and the M1 carry the biggest share, ahead of Wyong Road, Wisemans Ferry Road and Brisbane Water Drive. Woy Woy, Ourimbah and Umina Beach come up more than any other localities. Motorcycles were involved in about one in six crashes, and riders are more prone to fractures, joint damage and gravel rash. Pedestrians and cyclists appear less often but are more exposed when they do. Nearly a quarter of crashes happened in darkness. Whatever the setting, symptoms such as neck pain and headaches can take time to show.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 572 | 7 | 210 | 722 | 927 |
| 2021 | 514 | 11 | 180 | 649 | 822 |
| 2022 | 517 | 9 | 208 | 623 | 864 |
| 2023 | 586 | 11 | 263 | 737 | 863 |
| 2024 | 578 | 10 | 276 | 733 | 893 |
| 2020 to 2024 | 2,767 | 48 | 1,137 | 3,464 | 4,369 |
Roads and streets with the most crashes where someone was hurt
- 1.Pacific Highway363 crashes
- 2.Central Coast Highway328 crashes
- 3.M1 Pacific Motorway (Sydney to Newcastle)283 crashes
- 4.Wyong Road67 crashes
- 5.Wisemans Ferry Road65 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Woy Woy100 crashes
- 2.Ourimbah93 crashes
- 3.Umina Beach90 crashes
- 4.Gosford80 crashes
Road-user mix. Of the 2,767 crashes where someone was hurt in 2020 to 2024, 16% involved a motorcycle, 6% a pedestrian, 4% a bicycle, 5% a heavy vehicle and under 1% an e-scooter (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 12% of the total.
Main roads through the Central Coast area
- Pacific Motorway (M1)
- Pacific Highway
- Central Coast Highway
- Brisbane Water Drive
- Wyong Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Central Coast area: getting checked and recorded

Once you're safe, write down the other vehicle's registration, the driver's details and their insurer, and take photos. Ring police to log the crash if no officer attended, and keep the event number they give you. Then have a doctor check and record your injuries, even ones that seem minor, because notes made early carry weight with the insurer. The claim is handled by the at-fault vehicle's CTP insurer. Video consults with our doctors reach the whole Coast, from Ettalong Beach up to Lake Munmorah.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Central Coast area: your first appointment

Early assessment matters because the insurer relies on medical records to understand your injuries and how they happened. Pain first written down long after a crash is harder to link back to it. Your first visit covers an examination, the Certificate of Fitness, a course of treatment and the paperwork insurers want. Injury patterns here reflect the road mix: whiplash and back strain after rear-end crashes in highway traffic through Gosford and Ourimbah, limb and shoulder injuries for motorcyclists, who feature often in local crash data, and more complex injuries when a pedestrian is struck in a busy town centre. Telehealth suits people in hinterland villages and around the northern lakes, with in-person care arranged where it's appropriate. Our team can add physio, psychology or exercise physiology, say after a motorbike spill on Wisemans Ferry Road. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Central Coast area
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Central Coast area. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.
Heavy vehicles
Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Telehealth makes it simpler to see a CTP doctor from the Central Coast area without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Central Coast area
These are some of the suburbs and towns in the Central Coast area. We see people from all of them. Where we have a local page, the name is linked.
Neighbouring council areas: Lake Macquarie, Cessnock, Hawkesbury, The Hills, Hornsby.
Frequently asked questions
Yes. Our doctors offer telehealth consultations across NSW, so you can be assessed from home on the northern lakes without driving while you're in pain. If your injury needs a hands-on examination, we'll talk through in-person options with you. In most cases the Certificate of Fitness can be completed in that video consult too, so your claim isn't held up waiting for a trip to Gosford.
Get a full check even if you walked away. Riders often have injuries that only become obvious later, such as wrist, shoulder, knee and back problems, along with gravel rash and concussion. Our doctors record each injury and how the spill on the highway happened, which matters for your CTP claim. Physio or exercise physiology can be part of your plan where your injuries call for it, subject to what the insurer approves.
No. Whiplash-type pain often builds gradually, so it's common for it to peak later rather than at the scene. Book in now, by telehealth if the drive from Erina is uncomfortable, so the injury is assessed and recorded while the link to the crash is clear. Our doctors can also complete the Certificate of Fitness. Time limits apply to the claim itself, so it's best not to wait any longer.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Central Coast Council (New South Wales) (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Central Coast Highway (opens in a new tab)
- Wikipedia: Pacific Highway (Australia) (opens in a new tab)
- Wikipedia: Gosford (opens in a new tab)
- Wikipedia: The Hills Shire (opens in a new tab)
- Wikipedia: Hornsby Shire (opens in a new tab)
- Wikipedia: City of Hawkesbury (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Central Coast area
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





