Telehealth consultations for car accident injuries from Kelso to Hill End, with our doctors assessing you, completing the Certificate of Fitness and planning treatment.
Central West
Car accident doctor for the Bathurst region: CTP injury care
Last updated , 9 min read

You can see one of our doctors about car accident injuries from anywhere in the Bathurst region, by telehealth from home in Kelso, Perthville or Hill End, so a long drive into the city isn't the first hurdle. In that first consult the doctor goes over each injury, documents it and handles the Certificate of Fitness for your claim. From there we can build a treatment plan, which may bring in our physios, psychologists or exercise physiologists. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries. It decides what's approved, and its decisions can be reviewed.
An unusual mix of traffic uses the roads here. Freight runs the highways that meet in the city, cars and buses travel between Bathurst and Lithgow, Orange or Oberon, and farm utes share country roads around Georges Plains and Vittoria. Motorcyclists ride the tablelands and Mount Panorama, a public road outside race days, and race week each October fills the city with visitors. That mix shapes what our doctors see. Rear-end crashes in city traffic often cause whiplash and back strain, motorbike crashes tend to bring fractures and joint injuries, and higher-speed crashes on the open highway can leave several injuries to manage at once.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Bathurst region
Between 2020 and 2024, about 540 people were injured or killed on roads around Bathurst and its villages, Transport for NSW crash data shows. Crashes in Bathurst itself and in Kelso make up a little over four in ten of the crashes behind those figures. The Great Western Highway leads the list of roads by a wide margin, while Durham Street and George Street are the city streets that come up most. Motorbikes figure in roughly a fifth of crashes, fitting a region whose winding tablelands roads draw riders, and close to a sixth happened after nightfall. Pedestrians and cyclists appear in smaller numbers. Those patterns shape the injuries that come through our consultations, from neck strain after city fender-benders to the more complex injuries of open-road and motorcycle crashes.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 81 | 3 | 28 | 94 | 109 |
| 2021 | 87 | 2 | 28 | 104 | 125 |
| 2022 | 91 | 1 | 28 | 121 | 125 |
| 2023 | 76 | 2 | 33 | 100 | 107 |
| 2024 | 89 | 2 | 46 | 120 | 117 |
| 2020 to 2024 | 424 | 10 | 163 | 539 | 583 |
Roads and streets with the most crashes where someone was hurt
- 1.Great Western Highway77 crashes
- 2.Mitchell Highway22 crashes
- 3.Sofala Road13 crashes
- 4.Mid-Western Highway13 crashes
- 5.Durham Street13 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Bathurst115 crashes
- 2.Kelso73 crashes
- 3.West Bathurst18 crashes
- 4.South Bathurst12 crashes
- 5.Yetholme12 crashes
Road-user mix. Of the 424 crashes where someone was hurt in 2020 to 2024, 20% involved a motorcycle, 4% a pedestrian, 4% a bicycle, 6% a heavy vehicle and under 1% an e-scooter (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 30% of the total.
Main roads through the Bathurst region
- Great Western Highway
- Mitchell Highway
- Mid-Western Highway
- O'Connell Road
- Sofala Road
- Hill End Road
- Trunkey Road
- Rockley Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Bathurst region: getting checked and recorded

If you're hurt on the Mitchell Highway or a back road near Georges Plains, call for an ambulance if anyone is badly hurt. Once safe, take the plate and driver details, as back roads can lack witnesses. If police didn't come out, contact them to report it and get a police event number. Then get your injuries checked and written up, even if the pain seems mild, because some injuries show up later. The claim is run by the CTP insurer of whichever vehicle was at fault, and the medical record from your first consultation helps it understand how you were hurt.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Bathurst region: your first appointment

Getting assessed early matters for anyone hurt on the highways and back roads around Bathurst. Pain from a rear-end crash in city traffic can build over the following days, and a record made soon after the crash links your symptoms to it clearly. When you first see us, our doctor assesses you, completes the Certificate of Fitness and writes up the notes and plan the insurer will want to see. Because the region is spread out, from the city to villages like Sofala and Rockley, many people start by telehealth, and we arrange in-person care where an examination is needed. From there, our physio, psychology and exercise physiology team can carry the plan forward, which matters for riders hurt on the tablelands and anyone injured in an open-road crash near Yetholme. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Bathurst region
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Bathurst region. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Heavy vehicles
Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.
Bicycles
Cyclists often land on a shoulder, wrist or hip. See shoulder injuries and cyclist hit by a car.
Pedestrians
A person struck by a vehicle can have leg, pelvic and head injuries, often more than one at once. See pedestrian hit by a car.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Telehealth makes it simpler to see a CTP doctor from the Bathurst region without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Bathurst region
These are some of the suburbs and towns in the Bathurst region. We see people from all of them. Where we have a local page, the name is linked.
- Bathurst
- Kelso
- West Bathurst
- South Bathurst
- Llanarth
- Windradyne
- Eglinton
- Abercrombie
- Gormans Hill
- Raglan
- Robin Hill
- Perthville
- Mount Panorama
- Mitchell
- Wattle Flat
- Rockley
- Sofala
- Hill End
- Georges Plains
- Trunkey Creek
- Vittoria
- Peel
- Yetholme
Neighbouring council areas: Oberon, Mid-Western Regional, Lithgow, Cabonne, Blayney, Upper Lachlan, Cowra.
Frequently asked questions
Yes. Telehealth lets you see one of our doctors from home in Sofala, Wattle Flat or anywhere else in the region. The doctor takes a history, assesses your injuries as far as a video call allows and can complete the Certificate of Fitness. Should an injury need a physical examination or a scan, we'll sort out a practical in-person option with you, keeping the travel from Sofala in mind. Follow-up reviews and many physio and psychology sessions can also happen by telehealth.
No. Whiplash and soft tissue pain often take a while to show, so delayed soreness after a rear-end crash is common. Book a consultation now so your symptoms are assessed and recorded, and mention exactly when they started. That record connects the injury to the crash for the CTP insurer. The doctor can also complete the Certificate of Fitness and suggest treatment, such as physio, if it's needed. Time limits apply to the claim, so don't put it off.
It may. The insurer generally funds treatment that is reasonable and necessary for accident injuries, but it decides what gets approved, and those decisions can be reviewed. A clear treatment plan from our doctors, showing why physio is needed and what it aims to achieve, helps the insurer weigh the request. Our physios keep notes on your progress, which support later requests if you need more sessions.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Bathurst Regional Council (opens in a new tab)
- Wikipedia: Bathurst, New South Wales (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Great Western Highway (opens in a new tab)
- Wikipedia: Mid-Western Highway (opens in a new tab)
- Wikipedia: Mitchell Highway (opens in a new tab)
- Wikipedia: Sofala, New South Wales (opens in a new tab)
- Wikipedia: Meadow Flat (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Bathurst region
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





