Claim scenarios

Injured in an E-Scooter or E-Bike Accident

General guidance and telehealth support for people injured while riding or hit by an e-scooter or e-bike in NSW.
Pedestrians on George Street in the Sydney CBD

Overview

E-scooters and e-bikes have become a common way to get around, whether privately owned or hired through a share scheme, and accidents involving them are increasingly common too. Because these are newer forms of transport, the rules around how they fit into the CTP scheme are not always straightforward, and can depend on the type of device, how it was being used and whether another vehicle was involved. This page explains, in general terms, what an e-scooter or e-bike accident can mean for accessing medical care.

Key points

  • How the scheme applies can depend on the type of device and how it was classified
  • Involvement of a registered motor vehicle in the accident can be especially relevant
  • This is a newer and more specific area of the scheme, so rules can be less settled
  • Documenting the accident and your injuries early is particularly valuable here
  • Check SIRA and consider legal advice for your specific situation

Your situation

Work out where you stand

How we help

CTP Doctor is a medical service, not a law firm. We focus on the medical side, assessing your injuries by telehealth across NSW, or in person where appropriate — your doctor confirms which suits your injury — providing the certification the scheme requires, and documenting the impact on your work and daily life. Where appropriate, we coordinate physiotherapy, psychology and exercise physiology to support your recovery. Because how the scheme applies to e-scooters and e-bikes can be more specific, legal questions are best directed to SIRA, and if you would like to speak with a solicitor, we can introduce you to an independent solicitor — no referral fees, no arrangement between us, the choice is yours.

What this means

Whether the CTP scheme applies to an accident involving an e-scooter or e-bike can depend on how that device is classified and the specific circumstances, such as whether a registered motor vehicle was involved in the collision. This is an evolving area, and the rules can be more specific and less settled than for cars or motorcycles. Because of this, it is particularly important to check SIRA and consider seeking legal advice about your situation. This is general information only and not advice about your particular claim.

This is general information, not legal advice — for the scheme rules check SIRA, and for legal questions speak to a solicitor.

Frequently asked questions

Pedestrians on George Street in the Sydney CBD

Next step

See a CTP doctor about it

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

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