Check your situation

Am I too late to claim?

Four questions about your dates and where things are up to. Time limits apply in the NSW scheme, so it's worth knowing where you stand.

No obligation Telehealth across NSW, or in person ~1 minute

A bearded man on a phone call indoors, looking down as he listens

Question 1 of 4~1 minute

When was the accident?

Different situation?

Pick the checker that fits

A clinician assessing a patient's neck movement in a treatment room

Symptoms after a crash — what should I do?

Four quick questions about what you're feeling and when it started. You'll get a clear next step — not a diagnosis.

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A clipboard of blank forms, folders and pens laid out on a wooden desk

An insurer or employer wants a medical or certificate

Tell us who asked, what they've asked for and when it's due. We'll point you to the right appointment.

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A stack of ring binders and a full document wallet on a desk

What might I be able to access?

Four questions about your injury, your work and your treatment. We'll explain in general terms what the scheme provides for, and where to check your own position.

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Two people going through a bound document together, one pointing at a clause

My claim was denied, cut off, or disputed

Four questions about what's happened and when. Disputes usually turn on the medical record, so that's where we start.

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An office worker pausing at her desk, hands on the back of her neck

I can't work (or can't work fully) after my accident

Four questions about your job, your capacity and your certificates. Working less than usual counts, and it needs documenting.

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An adviser taking notes while a client talks, across a desk in a bright office

I'm a solicitor or paralegal booking for a client

Four questions so we can route the booking correctly. Telehealth across NSW, or in person where appropriate.

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