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Car accident doctor for the Tenterfield Shire: CTP injury care

Our doctors assess people injured on Tenterfield Shire roads by telehealth, whether you crashed near the Jennings border crossing or on forest roads past Drake.

Book an appointment(02) 7238 7379

Last updated , 9 min read

An open two-lane country road curving through dry grass and gum trees in regional NSW

Our doctors see people injured in motor vehicle accidents anywhere in the Tenterfield Shire by telehealth, so a crash near Drake or Mingoola doesn't mean a long drive before a doctor assesses you. The first consultation covers how the crash happened, a careful check of every injury and your Certificate of Fitness, which forms part of the CTP claim. From there we set out a treatment plan that can include our physios, psychologists or exercise physiologists. Where an in-person examination is needed, we talk through the nearest practical option with you.

Getting around the shire means long distances. People in Urbenville, Legume or Torrington drive a long way on winding back roads, through forest in the east and across tableland bitumen that can be frosty on winter mornings. Interstate trucks roll through town on the New England Highway towards the border at Jennings, while the Bruxner Highway heads east through Drake. Crashes on these open roads commonly cause neck, back and shoulder injuries. Motorcycle crashes on the winding routes north and east of town more often involve the wrists, collarbone, knees and ankles.

On this page8 sections

Local road safety

Where people are hurt on the roads in the Tenterfield Shire

The shire's crash pattern, from Transport for NSW crash data for 2020 to 2024, is mostly rural and mostly fast. Roughly seven in ten casualty crashes were in high-speed zones, and a little under three in ten were recorded in or around Tenterfield itself. The Bruxner Highway, the New England Highway and Mount Lindesay Road come up most often, with Rocky River Road and Billirimba Road also recurring. Motorcycles stand out: roughly a third of crashes involved one. Heavy vehicles appear in a smaller share, and pedestrians in very few. That mix shapes what our doctors look for when someone from the shire comes to us after a crash.

Crashes where someone was hurt in the Tenterfield Shire, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredAll casualtiesAll recorded crashes (including tow-away crashes)
202019293225
202121132823
202230183435
2023293123734
2024384185248
2020 to 20241371150183165
Crashes where someone was hurt are police-reported crashes in which at least one person was killed or injured. All casualties counts everyone killed, seriously injured, moderately injured or with minor or other injuries. The last column, for context, also counts crashes where no one was hurt but a vehicle was towed away. Injury severities are as recorded in this police-reported dataset; Transport for NSW's hospital-linked serious injury statistics are a different, higher series.

Roads and streets with the most crashes where someone was hurt

  1. 1.Bruxner Highway27 crashes
  2. 2.New England Highway23 crashes
  3. 3.Mount Lindesay Road20 crashes
  4. 4.Rocky River Road8 crashes
  5. 5.Billirimba Road8 crashes

Localities where people were hurt most often

Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.

  1. 1.Tenterfield40 crashes
  2. 2.Rocky River16 crashes
  3. 3.Sandy Hill15 crashes
  4. 4.Tabulam8 crashes
  5. 5.Drake6 crashes

Road-user mix. Of the 137 crashes where someone was hurt in 2020 to 2024, 34% involved a motorcycle, 2% a pedestrian, none a bicycle, 8% a heavy vehicle and 1% an e-scooter (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 71% of the total.

Main roads through the Tenterfield Shire

  • New England Highway
  • Bruxner Highway
  • Bruxner Way
  • Mount Lindesay Road

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)

First steps

After a crash in the Tenterfield Shire: getting checked and recorded

Two cars after a minor collision

Call 000 for anything serious. Once you're safe, have your injuries checked even if you feel all right, because pain and stiffness after a fast crash often build up later. If no police came out, let them know about the crash and jot down the event number they give you. Record the other vehicle's plate, whether NSW or Queensland, plus the driver's name and phone number. You claim with the CTP insurer of the vehicle that caused the crash. A telehealth consult with our doctors, from Boonoo Boonoo or town, gets your injuries on record early.

  1. Get safe, then get help

    Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.

  2. Report it and keep the event number

    Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.

  3. Swap details and take photos

    Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.

  4. See a doctor early

    Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.

  5. Which CTP insurer handles your claim

    You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.

  6. Lodge the claim form

    The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.

Time limits

A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.

CTP injury care

Car accident injury care for the Tenterfield Shire: your first appointment

A doctor with a tablet talking with a patient seated on an examination bench

Out on a property, it's easy to put off seeing anyone after a crash, because town is a long drive and the work won't wait. An early assessment still matters. Notes made soon after the accident link your injuries to it, and the insurer generally looks for that link when it decides what to approve. In that first telehealth consult, from Liston or in town, our doctor examines each injury, writes your Certificate of Fitness, maps out treatment and prepares notes for the insurer. The local road mix guides what we check: neck and back strain after high-speed crashes on the highways, and limb and shoulder injuries for riders on Mount Lindesay Road and the Bruxner east of town. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.

Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:

  1. A proper assessment

    The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.

  2. Your Certificate of Fitness

    The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.

  3. A treatment plan

    What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.

  4. The records the insurer asks for

    Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.

More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.

CTP injury care

Common injuries after crashes in the Tenterfield Shire

Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:

Our guide to car accident injuries and their symptoms covers the warning signs.

The road-user mix above shows who else gets hurt on the roads in the Tenterfield Shire. Each of these groups has its own injury pattern:

Motorcycles

Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.

Heavy vehicles

Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.

A man taking a phone consultation at home, sitting by a sunlit window

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CTP benefits

What CTP pays for, and weekly payments

Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:

  • Appointments with our CTP doctors, and specialist care where it's needed.
  • Physiotherapy, psychology and exercise physiology with our allied health team.
  • X-rays, scans and other imaging when they're clinically justified.
  • Medication prescribed for your accident injuries.
  • Reasonable travel to approved treatment, where the insurer agrees. Check its process first.

If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.

Booking

Telehealth or in person: how to book

A woman at home on a video consultation, a clinician visible on her laptop screen

Distances in the Tenterfield Shire can be long, and a sore neck or back makes every kilometre feel longer. Telehealth means you can see one of our CTP doctors from home. Where an in-person examination is needed, we'll talk through the options when you book.

  1. Book online or call

    Use the booking form or call (02) 7238 7379.

  2. We confirm by phone

    We call to confirm the time, whether it's telehealth or in person, and what to bring.

  3. Bring what you have

    Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.

New to telehealth? Here's what to expect from a telehealth CTP appointment.

Around the area

Suburbs and towns across the Tenterfield Shire

These are some of the suburbs and towns in the Tenterfield Shire. We see people from all of them. Where we have a local page, the name is linked.

  • Tenterfield
  • Urbenville
  • Drake
  • Jennings
  • Legume
  • Liston
  • Sandy Flat
  • Maryland
  • Mole River
  • Koreelah
  • Torrington
  • Bolivia
  • Stannum
  • Amosfield
  • Willsons Downfall
  • Boonoo Boonoo
  • Mingoola

Neighbouring council areas: Kyogle, Clarence Valley, Glen Innes Severn, Inverell. The council area also borders Queensland.

Frequently asked questions

Sources

About the area

Last checked:

General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

A doctor talking through next steps with an older patient at her desk

Next step

See a CTP doctor after a crash in the Tenterfield Shire

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

Book an appointment(02) 7238 7379
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