Our doctors assess people injured in crashes around Moama, Barham and Moulamein by telehealth, so getting seen doesn't depend on a long drive.
Murray
Car accident doctor for the Murray River Council area: CTP injury care
Last updated , 9 min read
Our CTP doctors see people hurt in crashes right across the Murray River Council area over telehealth, from a house near the Moama bridges to an irrigated cropping property beyond Wakool. In the first session the doctor works through how you were injured, writes up the Certificate of Fitness for your claim and sets a plan that may bring in physio, psychology or exercise physiology. We can also walk you through who pays for that care under CTP. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
The council area follows the Murray and its red gum forests from Moama down to Tooleybuc, then reaches north across flat country to Moulamein. Its towns are small and spread out, and with no passenger rail in the area, most people get around by car. Telehealth lets you start soon after the crash, from the kitchen table or a farm office, and book later reviews the same way. Visitors who came for the river and have since gone home elsewhere in NSW can carry on the same way. One consistent set of records helps the insurer see what happened to you.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Murray River Council area
About one in four of the injury and fatal crashes logged in the council area from 2020 to 2024 happened in Moama, according to Transport for NSW, with Mathoura and Barham behind it. The Cobb Highway is the road named most often. Roughly seven in ten crashes happened in high-speed zones, where the forces involved can cause injuries that aren't obvious on the day. Motorcyclists were involved in close to one in five crashes and heavy vehicles in about one in ten. A few crashes also appear on Speewa Road and Picnic Point Road, and the rest are spread thinly across the area's rural roads and town streets.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 12 | 0 | 0 | 18 | 18 |
| 2021 | 16 | 2 | 1 | 18 | 26 |
| 2022 | 14 | 1 | 0 | 23 | 25 |
| 2023 | 22 | 2 | 3 | 28 | 30 |
| 2024 | 25 | 3 | 2 | 28 | 34 |
| 2020 to 2024 | 89 | 8 | 6 | 115 | 133 |
Roads and streets with the most crashes where someone was hurt
- 1.Cobb Highway19 crashes
- 2.Moulamein Road6 crashes
- 3.Speewa Road4 crashes
- 4.Balranald Road4 crashes
- 5.Sturt Highway4 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Moama23 crashes
- 2.Mathoura14 crashes
- 3.Barham8 crashes
- 4.Deniliquin6 crashes
- 5.Koraleigh5 crashes
Road-user mix. Of the 89 crashes where someone was hurt in 2020 to 2024, 16 involved a motorcycle, 2 a pedestrian, 3 a bicycle and 9 a heavy vehicle (a crash can involve more than one). Of the 89, 62 happened in speed zones of 90 km/h or more.
Main roads through the Murray River Council area
- Cobb Highway
- Sturt Highway
- Barham Road
- Moulamein Road
- Perricoota Road
- Swan Hill Road
- Yanga Way
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Murray River Council area: getting checked and recorded
When police didn't come to the scene, let NSW Police know about the crash and write down the event number, even if you're heading back to Victoria afterwards. Get checked by a doctor soon after, including for stiffness or headaches that seem minor, so your injuries are recorded from the start; our doctors can do this by telehealth. Note the other vehicle's rego and the driver's name and number. Generally the at-fault driver's CTP insurer deals with the claim, and a car on Victorian plates can add a step to finding it.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Murray River Council area: your first appointment
Crashes on roads like the Cobb Highway and Moulamein Road often happen at open-road speed. Injuries from collisions like these can range from neck and back strain and seatbelt bruising across the chest and shoulder to fractures, along with the anxiety that can follow a serious crash. Motorcyclists hurt on the area's rural roads often need shoulders, wrists, hips and knees checked closely. A careful early assessment, written up properly, links your injuries to the crash in a way the insurer can follow. On a video call from a farmhouse near Wakool or a Moama holiday cabin, our doctor goes over the crash, does an on-screen check, writes your Certificate of Fitness and sets out treatment. If you need imaging or a hands-on examination, we'll talk through options closer to home. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Murray River Council area
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Murray River Council area. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP-experienced doctorsCoordinated allied healthOne team
Book an AppointmentCTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book
Telehealth makes it simpler to see a CTP doctor from the Murray River Council area without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Murray River Council area
These are some of the suburbs and towns in the Murray River Council area. We see people from all of them.
- Moama
- Barham
- Mathoura
- Moulamein
- Tooleybuc
- Murray Downs
- Koraleigh
- Wakool
- Womboota
- Bunnaloo
- Burraboi
- Speewa
- Mallan
- Caldwell
Neighbouring council areas: Edward River, Balranald, Hay, Berrigan. The council area also borders Victoria.
Frequently asked questions
Not for your first consultation. Moulamein to Moama is a long trip, and a phone or video call with one of our doctors can handle the assessment, your Certificate of Fitness and the plan for treatment instead. If something needs a hands-on check or imaging, we'll talk through the nearest practical options. Follow-up consultations can often stay on telehealth too, which saves a lot of driving.
It's worth an assessment even when you feel all right, because adrenaline can mask pain for a while after a crash. Our doctors look closely at the head and neck, shoulders, wrists, hips and knees, and at grazes or swelling that might hide something deeper. Having those findings recorded early helps the insurer connect them to the crash. If your symptoms change later, tell your doctor so the records stay current.
Physio is often part of the treatment a CTP insurer funds, because the insurer generally pays for care that's reasonable and necessary for accident injuries. It still decides what it approves, and you can ask for its decisions to be reviewed. Our doctors set out the treatment plan and the reasons behind it, which helps the insurer see why each part is needed. Our physios can often start with telehealth sessions and arrange hands-on sessions if you need them.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
Sources
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.
Keep reading
Guides for every stage of a CTP claim
CTP claims
Who can claim, how to lodge, and what happens after — in plain English.
Read the guide
CTP treatment
Our doctors assess you, write the Certificate of Fitness and plan the rest of your care.
Read the guide
Car accident injuries
What's common, what can show up days later, and when to get checked.
Read the guide
CTP benefits
The kinds of support the scheme provides, and what they depend on.
Read the guide
Legal help & disputes
When the claim gets difficult — and how to get independent legal advice.
Read the guide
Next step
See a CTP doctor after a crash in the Murray River Council area
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.