Our doctors see people hurt in Lockhart Shire crashes by telehealth, starting your Certificate of Fitness and treatment plan at the first consultation.
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Car accident doctor for the Lockhart Shire: CTP injury care
Last updated , 9 min read

After a crash in the Lockhart Shire, a telehealth consultation with our CTP doctors can happen from your kitchen in Yerong Creek or the homestead on a grain farm past Pleasant Hills. Where an injury needs to be examined in person, we arrange a practical option with you. At the first consultation, the doctor takes the story of the crash, assesses each injury and completes your Certificate of Fitness. From there you get a treatment plan, which may draw on physio, psychology or exercise physiology, along with the records your claim depends on. We'll also explain how CTP generally pays for treatment.
Just over three thousand residents are spread thinly across this grain and sheep country. Lockhart and The Rock are its only sizeable towns, with villages such as Yerong Creek, Milbrulong and Osborne between them. The Olympic Highway, running past The Rock and Yerong Creek beside the railway, carries cars, freight and farm utes. Most other trips are on long rural roads such as the Lockhart–The Rock Road, shared with grain trucks and machinery. After a crash, each follow-up visit can mean a long round trip on those roads, which is hard on a sore neck or back. Telehealth reviews let you keep appointments without the drive, even at harvest.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Lockhart Shire
Transport for NSW crash records for 2020 to 2024 put most of this shire's injury crashes on its fast country roads rather than in town. Roughly one in three was on the Olympic Highway, and The Rock was the locality recorded most often, with Lockhart second and Milbrulong third. About four in five were in high-speed zones. Of everyone hurt, police recorded around two in five as seriously injured. Heavy vehicles were involved in a noticeable share, and a small number of crashes involved motorcyclists. At those speeds, our doctors expect to see neck and back strain, fractures, chest and shoulder injuries and concussion, along with the distress a serious crash can leave behind. That is the range we assess after a crash on the shire's roads.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 2 | 0 | 1 | 3 | 3 |
| 2021 | 7 | 2 | 1 | 8 | 8 |
| 2022 | 8 | 0 | 3 | 8 | 11 |
| 2023 | 11 | 1 | 9 | 14 | 14 |
| 2024 | 10 | 0 | 4 | 12 | 11 |
| 2020 to 2024 | 38 | 3 | 18 | 45 | 47 |
Roads and streets with the most crashes where someone was hurt
- 1.Olympic Highway12 crashes
- 2.Lockhart Road3 crashes
- 3.East Street2 crashes
- 4.Bullenbong Road2 crashes
- 5.Urana Lockhart Road2 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.The Rock13 crashes
- 2.Lockhart8 crashes
- 3.Milbrulong4 crashes
- 4.Henty2 crashes
- 5.Brookong2 crashes
Road-user mix. Of the 38 crashes where someone was hurt in 2020 to 2024, 2 involved a motorcycle, none a pedestrian, none a bicycle and 9 a heavy vehicle (a crash can involve more than one). Of the 38, 30 happened in speed zones of 90 km/h or more.
Main roads through the Lockhart Shire
- Olympic Highway
- Lockhart–The Rock Road
- Urana–Lockhart Road
- Lockhart–Collingullie Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Lockhart Shire: getting checked and recorded

See a doctor soon, even if all you notice is stiffness. After a jolt at highway speed, pain often builds in the days after, and an early record ties your injuries to the crash. On back roads near French Park or Tootool, police don't always attend. If they didn't, phone them to report it and get the event number. Write down the other driver's name and registration, and photograph the scene when it's safe. You claim from the CTP insurer of whoever caused the crash, and our doctors write the Certificate of Fitness that insurer asks for.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Lockhart Shire: your first appointment

People in farming districts often push on after a crash, especially at harvest or shearing, and only seek help when the pain won't settle. Being assessed early matters, because the insurer relies on your medical records to link your injuries with the accident. The first consultation records a full account of the crash, examines each injury, completes the Certificate of Fitness, maps out treatment and starts the clinical notes the insurer will want. You can do it by telehealth from Yerong Creek or a farmhouse past Urangeline. With most crashes here at highway speed and some involving trucks, we commonly see whiplash, back injuries, fractures, head injuries and anxiety. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Lockhart Shire
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Distances in the Lockhart Shire can be long, and a sore neck or back makes every kilometre feel longer. Telehealth means you can see one of our CTP doctors from home. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Lockhart Shire
These are some of the suburbs and towns in the Lockhart Shire. We see people from all of them.
- Lockhart
- The Rock
- Yerong Creek
- Pleasant Hills
- Milbrulong
- Munyabla
- Tootool
- Osborne
- Bidgeemia
- Urangeline
- Brookong
- French Park
Neighbouring council areas: Wagga Wagga, Greater Hume, Federation, Narrandera.
Frequently asked questions
Usually not at the start. Our doctors consult across NSW by telehealth, so you can explain the crash, be assessed and receive your Certificate of Fitness without leaving the farm. If your injury needs a hands-on examination or a scan, we'll tell you and suggest a practical place to have it done, which for Munyabla is usually Wagga Wagga. Later reviews often stay on telehealth as well, which spares you the drive while you're sore.
Yes. Delayed pain is common after a side impact or a sudden stop, because some injuries take time to show. Have it looked at as soon as you notice it, so it's examined and documented as part of the accident. Over a video call, one of our doctors can check how the shoulder moves, issue your Certificate of Fitness and set out a treatment plan. CTP claims have time limits, so it's better to start now than to wait and see whether it eases.
Often, where physio is reasonable and necessary for your accident injuries. That's the CTP insurer's decision rather than ours, and if it refuses, you can ask for a review. Our physios follow the plan your doctor sets, and we supply the reports the insurer needs for each request. Mixing telehealth sessions with exercises at home can reduce the trips into town.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Lockhart Shire (opens in a new tab)
- Wikipedia: Lockhart, New South Wales (opens in a new tab)
- Wikipedia: The Rock, New South Wales (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Olympic Highway (opens in a new tab)
- Wikipedia: The Rock railway station (opens in a new tab)
- Wikipedia: Oaklands railway line, New South Wales (opens in a new tab)
- Wikipedia: Yerong Creek (opens in a new tab)
- Wikipedia: Pleasant Hills, New South Wales (opens in a new tab)
- Wikipedia: Milbrulong (opens in a new tab)
- Wikipedia: Osborne, New South Wales (opens in a new tab)
- Wikipedia: French Park, New South Wales (opens in a new tab)
- Wikipedia: Tootool, New South Wales (opens in a new tab)
- Wikipedia: Boree Creek (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Lockhart Shire
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





