North West Slopes

Car accident doctor for the Liverpool Plains Shire: CTP injury care

Our doctors see people hurt on the Liverpool Plains' highways and farm roads by telehealth, with CTP assessments, a Certificate of Fitness and treatment plans.

Last updated , 9 min read

An open two-lane country road curving through dry grass and gum trees in regional NSW

If a crash on Liverpool Plains roads has left you hurt, anywhere from Ardglen near the Liverpool Range to Premer in the west, our doctors can see you over video. With about 7,600 people spread across black-soil farmland, that can spare you a long, uncomfortable drive. It also helps at harvest or lambing, when half a day away from the property is hard to find. When an in-person examination is the better option, we'll say so and help organise it. If your claim runs into a dispute, we can point you to independent legal help.

Most driving here is on long rural roads. The New England Highway carries interstate freight and travellers past Willow Tree and Wallabadah, the Kamilaroi Highway heads north-west through Quirindi towards Gunnedah, and Werris Creek Road runs out to the railway town of Werris Creek. Grain trucks, stock carriers and farm machinery share those roads with locals. Crashes at country speeds can leave neck, back and shoulder injuries that stiffen over the following days, as well as fractures, seatbelt bruising and head knocks. Some people find their sleep, mood or confidence behind the wheel suffers too, and our physios and psychologists work with both sides.

Local road safety

Where people are hurt on the roads in the Liverpool Plains Shire

Transport for NSW crash data, covering 2020 to 2024, counts about 100 people hurt or killed on the shire's roads, and roughly a third were recorded as seriously injured. Two roads dominate, the New England Highway and, just behind it, Werris Creek Road. Kamilaroi Highway crashes come next, then Coonabarabran Road, and Quirindi is the most common locality, ahead of Wallabadah and Werris Creek. Most of these crashes happened out of town, in high-speed zones. Trucks and other heavy vehicles were involved in just under a fifth, while motorcycles appear only a handful of times. For our doctors, that pattern points to whiplash and lower back injuries, fractures, and the heavier trauma that can follow a high-speed impact or a collision with a truck.

Crashes where someone was hurt in the Liverpool Plains Shire, 2020 to 2024
YearCrashes where someone was hurtKilledSeriously injuredAll casualtiesAll recorded crashes (including tow-away crashes)
202012051324
202114161923
202218132323
202321262234
2024190132328
2020 to 202484433100132
Crashes where someone was hurt are police-reported crashes in which at least one person was killed or injured. All casualties counts everyone killed, seriously injured, moderately injured or with minor or other injuries. The last column, for context, also counts crashes where no one was hurt but a vehicle was towed away. Injury severities are as recorded in this police-reported dataset; Transport for NSW's hospital-linked serious injury statistics are a different, higher series.

Roads and streets with the most crashes where someone was hurt

  1. 1.New England Highway19 crashes
  2. 2.Werris Creek Road18 crashes
  3. 3.Kamilaroi Highway14 crashes
  4. 4.Coonabarabran Road9 crashes
  5. 5.Wallabadah Road3 crashes

Localities where people were hurt most often

Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.

  1. 1.Quirindi19 crashes
  2. 2.Wallabadah12 crashes
  3. 3.Werris Creek11 crashes
  4. 4.Willow Tree10 crashes
  5. 5.Quipolly10 crashes

Road-user mix. Of the 84 crashes where someone was hurt in 2020 to 2024, 5 involved a motorcycle, none a pedestrian, none a bicycle and 15 a heavy vehicle (a crash can involve more than one). Of the 84, 70 happened in speed zones of 90 km/h or more.

Main roads through the Liverpool Plains Shire

  • New England Highway
  • Kamilaroi Highway
  • Werris Creek Road
  • Coonabarabran Road
  • Merriwa Road

Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)

First steps

After a crash in the Liverpool Plains Shire: getting checked and recorded

Two cars after a minor collision

If anyone is badly hurt, call 000 first. When police didn't attend, let them know about the crash and note the event number. Swap details with the other driver, including the registration, and photograph the vehicles and the scene if it's safe. Then have your injuries checked and written up, even when the pain seems mild. A video consult with our doctors works from a kitchen table in Werris Creek or a farm office near Premer, and it puts your injuries on paper from the start. Whichever vehicle caused it, ute or semitrailer, its CTP insurer handles the claim.

  1. Get safe, then get help

    Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.

  2. Report it and keep the event number

    Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.

  3. Swap details and take photos

    Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.

  4. See a doctor early

    Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.

  5. Which CTP insurer handles your claim

    You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.

  6. Lodge the claim form

    The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.

Time limits

A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.

CTP injury care

Car accident injury care for the Liverpool Plains Shire: your first appointment

A doctor with a tablet talking with a patient seated on an examination bench

Soreness after a highway crash near Wallabadah or a collision on Werris Creek Road can take time to build, and an early record helps connect your injuries to the crash when the insurer looks at them. At your first appointment, our doctor examines you, fills in your Certificate of Fitness, maps out your care and keeps the notes a CTP insurer usually asks to see. In a shire as spread out as this one, that consult usually happens by telehealth, and physio, psychology and exercise physiology can be arranged by telehealth or as close to Quirindi as we can manage. Whiplash and back strain from high-speed crashes are what we expect most from these roads, along with more serious injuries when a truck is involved. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.

Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:

  1. A proper assessment

    The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.

  2. Your Certificate of Fitness

    The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.

  3. A treatment plan

    What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.

  4. The records the insurer asks for

    Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.

CTP injury care

Common injuries after crashes in the Liverpool Plains Shire

Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:

Our guide to car accident injuries and their symptoms covers the warning signs.

The road-user mix above shows who else gets hurt on the roads in the Liverpool Plains Shire. Each of these groups has its own injury pattern:

Heavy vehicles

Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.

A man taking a phone consultation at home, sitting by a sunlit window

Been in an accident?

Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.

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CTP benefits

What CTP pays for, and weekly payments

Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:

  • Appointments with our CTP doctors, and specialist care where it's needed.
  • Physiotherapy, psychology and exercise physiology with our allied health team.
  • X-rays, scans and other imaging when they're clinically justified.
  • Medication prescribed for your accident injuries.
  • Reasonable travel to approved treatment, where the insurer agrees. Check its process first.

If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.

Booking

Telehealth or in person: how to book

A woman at home on a video consultation, a clinician visible on her laptop screen

Distances in the Liverpool Plains Shire can be long, and a sore neck or back makes every kilometre feel longer. Telehealth means you can see one of our CTP doctors from home. Where an in-person examination is needed, we'll talk through the options when you book.

  1. Book online or call

    Use the booking form or call (02) 7238 7379.

  2. We confirm by phone

    We call to confirm the time, whether it's telehealth or in person, and what to bring.

  3. Bring what you have

    Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.

Around the area

Suburbs and towns across the Liverpool Plains Shire

These are some of the suburbs and towns in the Liverpool Plains Shire. We see people from all of them.

  • Quirindi
  • Werris Creek
  • Wallabadah
  • Currabubula
  • Willow Tree
  • Spring Ridge
  • Quipolly
  • Caroona
  • Blackville
  • Premer
  • Parraweena
  • Ardglen

Neighbouring council areas: Gunnedah, Upper Hunter, Tamworth Regional, Warrumbungle.

Frequently asked questions

A doctor talking through next steps with an older patient at her desk

Next step

See a CTP doctor after a crash in the Liverpool Plains Shire

Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.

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