Our doctors see people hurt on the Liverpool Plains' highways and farm roads by telehealth, with CTP assessments, a Certificate of Fitness and treatment plans.
North West Slopes
Car accident doctor for the Liverpool Plains Shire: CTP injury care
Last updated , 9 min read

If a crash on Liverpool Plains roads has left you hurt, anywhere from Ardglen near the Liverpool Range to Premer in the west, our doctors can see you over video. With about 7,600 people spread across black-soil farmland, that can spare you a long, uncomfortable drive. It also helps at harvest or lambing, when half a day away from the property is hard to find. When an in-person examination is the better option, we'll say so and help organise it. If your claim runs into a dispute, we can point you to independent legal help.
Most driving here is on long rural roads. The New England Highway carries interstate freight and travellers past Willow Tree and Wallabadah, the Kamilaroi Highway heads north-west through Quirindi towards Gunnedah, and Werris Creek Road runs out to the railway town of Werris Creek. Grain trucks, stock carriers and farm machinery share those roads with locals. Crashes at country speeds can leave neck, back and shoulder injuries that stiffen over the following days, as well as fractures, seatbelt bruising and head knocks. Some people find their sleep, mood or confidence behind the wheel suffers too, and our physios and psychologists work with both sides.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Liverpool Plains Shire
Transport for NSW crash data, covering 2020 to 2024, counts about 100 people hurt or killed on the shire's roads, and roughly a third were recorded as seriously injured. Two roads dominate, the New England Highway and, just behind it, Werris Creek Road. Kamilaroi Highway crashes come next, then Coonabarabran Road, and Quirindi is the most common locality, ahead of Wallabadah and Werris Creek. Most of these crashes happened out of town, in high-speed zones. Trucks and other heavy vehicles were involved in just under a fifth, while motorcycles appear only a handful of times. For our doctors, that pattern points to whiplash and lower back injuries, fractures, and the heavier trauma that can follow a high-speed impact or a collision with a truck.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 12 | 0 | 5 | 13 | 24 |
| 2021 | 14 | 1 | 6 | 19 | 23 |
| 2022 | 18 | 1 | 3 | 23 | 23 |
| 2023 | 21 | 2 | 6 | 22 | 34 |
| 2024 | 19 | 0 | 13 | 23 | 28 |
| 2020 to 2024 | 84 | 4 | 33 | 100 | 132 |
Roads and streets with the most crashes where someone was hurt
- 1.New England Highway19 crashes
- 2.Werris Creek Road18 crashes
- 3.Kamilaroi Highway14 crashes
- 4.Coonabarabran Road9 crashes
- 5.Wallabadah Road3 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Quirindi19 crashes
- 2.Wallabadah12 crashes
- 3.Werris Creek11 crashes
- 4.Willow Tree10 crashes
- 5.Quipolly10 crashes
Road-user mix. Of the 84 crashes where someone was hurt in 2020 to 2024, 5 involved a motorcycle, none a pedestrian, none a bicycle and 15 a heavy vehicle (a crash can involve more than one). Of the 84, 70 happened in speed zones of 90 km/h or more.
Main roads through the Liverpool Plains Shire
- New England Highway
- Kamilaroi Highway
- Werris Creek Road
- Coonabarabran Road
- Merriwa Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Liverpool Plains Shire: getting checked and recorded

If anyone is badly hurt, call 000 first. When police didn't attend, let them know about the crash and note the event number. Swap details with the other driver, including the registration, and photograph the vehicles and the scene if it's safe. Then have your injuries checked and written up, even when the pain seems mild. A video consult with our doctors works from a kitchen table in Werris Creek or a farm office near Premer, and it puts your injuries on paper from the start. Whichever vehicle caused it, ute or semitrailer, its CTP insurer handles the claim.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Liverpool Plains Shire: your first appointment

Soreness after a highway crash near Wallabadah or a collision on Werris Creek Road can take time to build, and an early record helps connect your injuries to the crash when the insurer looks at them. At your first appointment, our doctor examines you, fills in your Certificate of Fitness, maps out your care and keeps the notes a CTP insurer usually asks to see. In a shire as spread out as this one, that consult usually happens by telehealth, and physio, psychology and exercise physiology can be arranged by telehealth or as close to Quirindi as we can manage. Whiplash and back strain from high-speed crashes are what we expect most from these roads, along with more serious injuries when a truck is involved. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Liverpool Plains Shire
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Liverpool Plains Shire. Each of these groups has its own injury pattern:
Heavy vehicles
Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Distances in the Liverpool Plains Shire can be long, and a sore neck or back makes every kilometre feel longer. Telehealth means you can see one of our CTP doctors from home. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Liverpool Plains Shire
These are some of the suburbs and towns in the Liverpool Plains Shire. We see people from all of them.
- Quirindi
- Werris Creek
- Wallabadah
- Currabubula
- Willow Tree
- Spring Ridge
- Quipolly
- Caroona
- Blackville
- Premer
- Parraweena
- Ardglen
Neighbouring council areas: Gunnedah, Upper Hunter, Tamworth Regional, Warrumbungle.
Frequently asked questions
Yes. If there's enough signal at the homestead for a video call, our doctors can assess you on screen, fill in your Certificate of Fitness and sketch out the first stage of treatment. That can save you the drive into Quirindi or Tamworth while you're sore after the crash. Should you need a hands-on check or a scan, we'll explain the reason and help set it up somewhere you can reach.
Yes. Back and neck pain after a crash often builds as muscles tighten over the following days. See a doctor once you notice it, so the injury is assessed and linked to the crash in your records. Our doctors can do that by telehealth, which spares you a long drive into town while it's sore, and complete the Certificate of Fitness at the same time. CTP claims carry time limits, so it's worth not waiting for the ache to fade.
Statutory benefits can cover treatment, including physio, when the insurer accepts it as reasonable and necessary for your accident injuries. Our physios work from your treatment plan and send progress notes the insurer can look over. If a request is turned down, that decision can be reviewed. Living in a small railway town rather than a city doesn't change the rules, and we'll talk through telehealth and in-person options that suit you.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Liverpool Plains Shire (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Liverpool Plains (opens in a new tab)
- Wikipedia: Quirindi (opens in a new tab)
- Wikipedia: Werris Creek (opens in a new tab)
- Wikipedia: Werris Creek railway station (opens in a new tab)
- Wikipedia: Willow Tree railway station (opens in a new tab)
- Wikipedia: Willow Tree, New South Wales (opens in a new tab)
- Wikipedia: Spring Ridge, New South Wales (opens in a new tab)
- Wikipedia: Premer, New South Wales (opens in a new tab)
- Wikipedia: Caroona (opens in a new tab)
- Wikipedia: Quipolly, New South Wales (opens in a new tab)
- Wikipedia: Quirindi Airport (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Liverpool Plains Shire
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





