Telehealth CTP doctor consultations across Gilgandra Shire, from Tooraweenah to Balladoran, with your Certificate of Fitness and treatment plan started at the first visit.
Orana
Car accident doctor for the Gilgandra Shire: CTP injury care
Last updated , 9 min read

Our CTP doctors can see you by telehealth whether you're in Gilgandra itself, on a property near Curban or in the village at Tooraweenah, so you don't have to sit through the highway run to Dubbo while you're sore. The first consultation covers a full assessment, a record of how each injury relates to the crash and, where appropriate, the Certificate of Fitness the insurer needs. The doctor then plans your care, perhaps with our physios, psychologists or an exercise physiologist. If you'd rather be seen in person, we'll talk through what's practical from where you live.
Life in this corner of the Orana runs on long, straight roads. Grain and grazing country stretches from the Castlereagh River out to the Warrumbungle National Park, and villages such as Armatree, Balladoran and Biddon sit a fair way from the main street of Gilgandra. Trips to Dubbo for shopping and appointments mean time on the Newell, sharing it with interstate freight. When you're recovering from a crash, repeated travel can easily stall treatment. That's why our plans lean on telehealth reviews and home exercise programs that fit around harvest, stock work and the distances involved.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Gilgandra Shire
Most injury crashes in the shire happened on fast country roads rather than in built-up streets, going by Transport for NSW crash data, 2020 to 2024. About three in four were in high-speed zones, and the Newell Highway alone accounts for roughly six in ten. The Castlereagh Highway and a handful of local roads trail well behind. By locality, Gilgandra town and the Tooraweenah area account for most of them. Heavy vehicles were involved in about one in five, while motorcycle crashes were rare. At highway speed, injuries are often more serious and can affect several parts of the body at once, which is why a thorough medical record from the first consultation is so useful.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 9 | 0 | 7 | 12 | 9 |
| 2021 | 9 | 1 | 5 | 12 | 13 |
| 2022 | 4 | 1 | 1 | 7 | 5 |
| 2023 | 6 | 0 | 6 | 10 | 9 |
| 2024 | 10 | 2 | 6 | 21 | 15 |
| 2020 to 2024 | 38 | 4 | 25 | 62 | 51 |
Roads and streets with the most crashes where someone was hurt
- 1.Newell Highway23 crashes
- 2.Castlereagh Highway3 crashes
- 3.Berida-Bullagreen Road1 crash
- 4.Mahers Hill Road1 crash
- 5.Tooraweenah Aerodrome Road1 crash
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Gilgandra19 crashes
- 2.Tooraweenah9 crashes
- 3.Biddon3 crashes
- 4.Kickabil2 crashes
Road-user mix. Of the 38 crashes where someone was hurt in 2020 to 2024, 2 involved a motorcycle, none a pedestrian, none a bicycle and 8 a heavy vehicle (a crash can involve more than one). Of the 38, 28 happened in speed zones of 90 km/h or more.
Main roads through the Gilgandra Shire
- Newell Highway
- Oxley Highway
- Castlereagh Highway
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Gilgandra Shire: getting checked and recorded

Check on everyone first and call 000 if someone is hurt. Police don't always come out to a crash on a back road near Balladoran or Kickabil, so if they didn't attend, report it to them so there's a record. Take down the other driver's name, rego and insurer, and photograph both vehicles where they stopped. See a doctor soon, even for pain that seems minor, so your injuries are assessed and written up while the link to the crash is clear. Your claim is handled by the CTP insurer for whichever vehicle caused the crash.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Gilgandra Shire: your first appointment

On the shire's highways, crashes tend to happen at speed, and injuries such as neck and back strain, concussion, or rib and shoulder damage can be missed in the confusion of the day. An early assessment creates a clear medical record tying each injury to the crash, and that record is what the insurer looks at. By video from the farmhouse or in person, our doctor's first appointment covers an examination, the Certificate of Fitness, a course of treatment and notes for the insurer. A low-speed bump in town can still bring whiplash, while a crash involving a truck on the Newell may cause more complex injuries that need closer follow-up. Telehealth reviews spare you the trip in from places like Armatree. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Gilgandra Shire
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Distances in the Gilgandra Shire can be long, and a sore neck or back makes every kilometre feel longer. Telehealth means you can see one of our CTP doctors from home. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Gilgandra Shire
These are some of the suburbs and towns in the Gilgandra Shire. We see people from all of them.
- Gilgandra
- Tooraweenah
- Armatree
- Balladoran
- Curban
- Biddon
- Tonderburine
- Breelong
- Bearbong
- Kickabil
Neighbouring council areas: Coonamble, Warrumbungle, Dubbo Regional, Narromine, Warren.
Frequently asked questions
Yes. For villages well out of Gilgandra, telehealth saves a long round trip while you're in pain. The doctor takes a full history, may ask you to show how you move on camera, and can issue your Certificate of Fitness and any referrals you need. Some injuries need hands-on checks or a scan. If yours does, the doctor will explain the reason and help line it up as close to Tooraweenah or Armatree as practical, or see you face to face when that works better.
Collisions with trucks on the Newell usually involve more force than a bump in town, so the doctor looks at everything, not just the part that hurts most. That means your neck, back, chest, shoulders and limbs, plus headaches, dizziness, sleep and how you're coping, since shock and anxiety are common after a serious crash. Every injury is noted and linked to the truck collision. From there, the doctor can complete your Certificate of Fitness and map out treatment, which may include physio or psychology.
Yes. Each injured person generally makes their own CTP claim, so each of you needs your own assessment and your own Certificate of Fitness. We can run telehealth consultations back to back, so neither of you has to make the trip in from Curban. Have your police event number and the other vehicle's details handy, and tell the doctor about every symptom, including ones that seem minor or appeared later. If either claim runs into a dispute, we can point you to independent legal help.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Gilgandra Shire (opens in a new tab)
- Wikipedia: Gilgandra, New South Wales (opens in a new tab)
- Wikipedia: Tooraweenah (opens in a new tab)
- Wikipedia: Collie, New South Wales (opens in a new tab)
- Wikipedia: Newell Highway (opens in a new tab)
- Wikipedia: Oxley Highway (opens in a new tab)
- Wikipedia: Castlereagh Highway (opens in a new tab)
- Wikipedia: Coonamble railway line (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Gilgandra Shire
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





