Our doctors see people hurt on Carrathool Shire roads by telehealth, from Hillston and Goolgowi to properties out near Mossgiel.
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Car accident doctor for the Carrathool Shire: CTP injury care
Last updated , 9 min read

Our CTP doctors consult by video or phone, so after a crash anywhere in the Carrathool Shire you can be seen from home, whether that's a street in Hillston, the council seat at Goolgowi or a block out past Gunbar. The doctor works through each injury, writes the Certificate of Fitness your CTP claim relies on and plans treatment, which might mean physio, psychology or exercise physiology, with thought given to what's practical from your end of the shire. Where an in-person visit makes more sense, we'll talk through how to arrange one. We also explain how CTP funds treatment and what the insurer considers before it approves care.
Fewer than 3,000 people live across a shire that reaches from around Rankins Springs and Erigolia in the east to Mossgiel, out by the Cobb Highway, in the west. Irrigated cotton, citrus and vegetables, grazing and grain keep the district going, and harvest brings trucks, headers and seasonal workers onto the same long, straight roads. With the nearest doctor often a long way off, it's easy to feel sore after a crash and still put off getting checked. A telehealth consultation means your injuries can be assessed and written up soon, while the link to the crash is clear.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Carrathool Shire
Transport for NSW's crash records for 2020 to 2024 put the shire's injury crashes almost entirely on open country roads with highway speed limits, and only a couple inside a town. The Kidman Way through Hillston and Goolgowi and the Mid-Western Highway through Rankins Springs and Gunbar come up most often, and quieter routes such as Merungle Road and Murrumbidgee River Road appear as well. Of everyone killed or injured, close to half died or were seriously injured, and about one crash in eight involved a motorcycle. Impacts at open-road speeds can cause injuries that only become clear once the shock passes, which is a good reason to be assessed early.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 14 | 1 | 8 | 16 | 19 |
| 2021 | 18 | 2 | 10 | 22 | 20 |
| 2022 | 9 | 2 | 3 | 11 | 15 |
| 2023 | 10 | 1 | 4 | 12 | 13 |
| 2024 | 10 | 0 | 6 | 15 | 14 |
| 2020 to 2024 | 61 | 6 | 31 | 76 | 81 |
Roads and streets with the most crashes where someone was hurt
- 1.Kidman Way14 crashes
- 2.Mid-Western Highway11 crashes
- 3.Rankins Springs Road6 crashes
- 4.Murrumbidgee River Road5 crashes
- 5.Merungle Road4 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Hillston23 crashes
- 2.Rankins Springs6 crashes
- 3.Gunbar6 crashes
- 4.Goolgowi5 crashes
- 5.Tabbita4 crashes
Road-user mix. Of the 61 crashes where someone was hurt in 2020 to 2024, 8 involved a motorcycle, none a pedestrian, none a bicycle and 7 a heavy vehicle (a crash can involve more than one). Of the 61, 59 happened in speed zones of 90 km/h or more.
Main roads through the Carrathool Shire
- Kidman Way
- Mid-Western Highway
- Lachlan Valley Way
- Cobb Highway
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Carrathool Shire: getting checked and recorded

Ring 000 first if anyone is badly hurt. If police didn't attend your crash, whether near Merriwagga or on the highway, contact them afterwards and note the event number. Have your injuries checked soon, even stiffness that seems minor, so they're on record early; our doctors can see you by video or phone wherever you are in the shire. Write down the other vehicle's registration and its driver's name and number. The claim goes to the insurer of the vehicle at fault, and the Certificate of Fitness from your consultation forms part of it.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Carrathool Shire: your first appointment

On the Kidman Way and the Mid-Western Highway, crashes tend to happen at speed and a long way from town, so early assessment matters. Notes a doctor makes soon after a crash connect your injuries to it, and the insurer relies on that record. At that first consultation, the doctor hears how the crash unfolded, checks each injury, writes your Certificate of Fitness and sets out treatment, plus the notes insurers usually ask for. Telehealth suits a shire this spread out, and if you need a hands-on assessment, imaging or a face-to-face review, we'll help you plan it. High-speed impacts often bring neck, back, chest and head injuries. Motorcycle crashes on country roads can injure shoulders, wrists and knees, and a swerve for a kangaroo or emu can put a car into a table drain. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Carrathool Shire
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed. Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Distances in the Carrathool Shire can be long, and a sore neck or back makes every kilometre feel longer. Telehealth means you can see one of our CTP doctors from home. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Carrathool Shire
These are some of the suburbs and towns in the Carrathool Shire. We see people from all of them.
- Hillston
- Goolgowi
- Rankins Springs
- Carrathool
- Merriwagga
- Tabbita
- Wallanthery
- Gunbar
- Roto
- Erigolia
- Mossgiel
Neighbouring council areas: Central Darling, Cobar, Lachlan, Bland, Narrandera, Griffith, Murrumbidgee, Hay, Balranald.
Frequently asked questions
Usually, yes. If video won't hold, the consultation can often switch to a phone call, or we can find a time when you'll be in Goolgowi or Hillston with better coverage. The doctor still takes a full history, goes through every injury and completes your Certificate of Fitness. If anything needs a hands-on examination or a scan, we'll talk through options for getting it done as close to home as we can.
Tell the doctor about everything that hurts, not only your back. After a swerve and a run off the road, our doctors check your neck, back, shoulders, chest and head, and ask about headaches, dizziness and sleep, as some problems show up later. All of it goes into your records and your Certificate of Fitness. A crash with no other vehicle involved can still lead to a CTP claim, though what's covered depends on how it happened.
Yes. Poor sleep, flashbacks, nerves about driving and low mood are common after a serious crash, and they belong in your consultation as much as any physical pain. Our doctors can assess how you're coping and, where appropriate, include psychology in your treatment plan. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Carrathool Shire (opens in a new tab)
- Wikipedia: Hillston, New South Wales (opens in a new tab)
- Wikipedia: Goolgowi (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Wikipedia: Kidman Way (opens in a new tab)
- Wikipedia: Mid-Western Highway (opens in a new tab)
- Wikipedia: Lachlan Valley Way (opens in a new tab)
- Wikipedia: Cobb Highway (opens in a new tab)
- Wikipedia: Sturt Highway (opens in a new tab)
- Wikipedia: Temora–Roto railway line (opens in a new tab)
- Wikipedia: Rankins Springs (opens in a new tab)
- Wikipedia: Gunbar, New South Wales (opens in a new tab)
- Wikipedia: Mossgiel, New South Wales (opens in a new tab)
- Wikipedia: Tabbita, New South Wales (opens in a new tab)
- Wikipedia: Carrathool (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Carrathool Shire
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





