Car accident care for the Bega Valley: telehealth consultations with our doctors from Bermagui to Eden, and in-person care where it's appropriate.
Far South Coast
Car accident doctor for the Bega Valley: CTP injury care
Last updated , 9 min read

Seeing one of our CTP doctors after a Bega Valley crash can start with a video call, from a house in Bega, a farm out past Candelo or Wyndham, or a Merimbula holiday let. That first appointment works through each injury in turn, fills in the Certificate of Fitness for the insurer and plans the care that comes next, from physio to psychology or exercise physiology. In-person care can be arranged where it's appropriate. We also explain how CTP funds treatment. The CTP insurer generally pays for treatment that is reasonable and necessary for your accident injuries; it decides what's approved, and its decisions can be reviewed.
National park and state forest cover most of the shire, and its towns sit in pockets along the coast and in the dairy valleys around Bega. Reaching an appointment from Bermagui or Eden can mean a long drive on winding roads, which is hard going with a sore neck or back. Visitors add to the mix, flying into Merimbula or driving down for the summer, so the person hurt here often lives somewhere else. Telehealth lets you start with one of our doctors while you're on the coast and book follow-ups from home.
On this page8 sections
Local road safety
Where people are hurt on the roads in the Bega Valley
Riders are a big part of the injury picture on these roads. Transport for NSW crash data shows a motorcycle was involved in almost one in five Bega Valley crashes that killed or injured someone from 2020 to 2024. Across all injury crashes, around three in ten happened on wet roads and about one in six after dark. The Princes Highway, Tathra Road and the Snowy Mountains Highway over Brown Mountain are the roads that come up most. Bega, Eden and Merimbula record the most crashes, with Brogo and Bemboka close behind. Motorbike falls often bring shoulder, wrist, knee and head injuries. A rear-end or side impact in Bega's town traffic is more likely to cause neck and back strain that worsens later.
| Year | Crashes where someone was hurt | Killed | Seriously injured | All casualties | All recorded crashes (including tow-away crashes) |
|---|---|---|---|---|---|
| 2020 | 71 | 1 | 35 | 92 | 108 |
| 2021 | 61 | 2 | 28 | 83 | 80 |
| 2022 | 63 | 1 | 28 | 77 | 79 |
| 2023 | 73 | 0 | 48 | 103 | 102 |
| 2024 | 60 | 1 | 21 | 73 | 77 |
| 2020 to 2024 | 328 | 5 | 160 | 428 | 446 |
Roads and streets with the most crashes where someone was hurt
- 1.Princes Highway95 crashes
- 2.Tathra Road22 crashes
- 3.Snowy Mountains Highway21 crashes
- 4.Sapphire Coast Drive19 crashes
- 5.Bermagui Road10 crashes
Localities where people were hurt most often
Localities as recorded by Transport for NSW. A crash near the council boundary can carry the name of a locality next door.
- 1.Bega37 crashes
- 2.Eden22 crashes
- 3.Merimbula15 crashes
- 4.Brogo14 crashes
- 5.Bemboka14 crashes
Road-user mix. Of the 328 crashes where someone was hurt in 2020 to 2024, 19% involved a motorcycle, 1% a pedestrian, 2% a bicycle and 6% a heavy vehicle (a crash can involve more than one). Crashes in speed zones of 90 km/h or more made up 52% of the total.
Main roads through the Bega Valley
- Princes Highway
- Snowy Mountains Highway
- Tathra–Bermagui Road
- Mount Darragh Road
- Sapphire Coast Drive
- Tathra Road
Source: Transport for NSW, NSW Road Crash Data 2020 to 2024 (open data). Casualty crashes by LGA of crash. View the dataset (opens in a new tab)
First steps
After a crash in the Bega Valley: getting checked and recorded

Pain after a crash isn't always obvious at the roadside, so have your injuries checked and written down soon, even a stiff neck or a sore wrist. Our doctors can consult by video, whether you're in a Tathra kitchen or a Pambula Beach holiday unit. Before you leave the scene, note the other vehicle's registration, the driver's details and any witnesses. If no police came, ring them or call in at the Bega or Eden station, and note the event number. The car to blame, often a visitor's, decides which CTP insurer handles the claim, and that insurer will want our doctor's Certificate of Fitness.
Get safe, then get help
Call 000 if anyone is seriously hurt or in danger. For police attendance when it isn't an emergency, the Police Assistance Line is 131 444.
Report it and keep the event number
Report the crash to police if anyone was hurt, a driver left the scene or a car was towed. Keep the event number: the claim form asks for it.
Swap details and take photos
Get names, phone numbers, licence details and registration plates from every driver, and witnesses' details before they leave. Photograph the scene when it's safe.
See a doctor early
Ideally within a day or two, even if you feel fine. Pain often builds over the following days. An early appointment records your injuries and starts your Certificate of Fitness.
Which CTP insurer handles your claim
You claim with the CTP (green slip) insurer of the vehicle most at fault, worked out from its registration. If that vehicle can't be identified, the claim may go to the Nominal Defendant.
Lodge the claim form
The form is the Application for Personal Injury Benefits, backed by your Certificate of Fitness. Our step-by-step lodging guide walks through it.
Time limits
A claim served within 28 days of the accident can have benefits backdated to the accident date. A common reference point for lodging is three months from the accident. Your circumstances can change the dates, so confirm yours with SIRA or a solicitor.
CTP injury care
Car accident injury care for the Bega Valley: your first appointment

Crashes here often happen at speed on winding two-lane roads, so the injuries our doctors see range from whiplash and back strain to fractures, head knocks and the anxiety that can follow a frightening collision. Having them assessed early, with clear notes, gives the insurer a record that links each injury to the crash. The first consultation takes down how the crash happened, checks each injury and produces the Certificate of Fitness and a care plan, so the insurer has dated records. It runs by telehealth whether you're in Bemboka, Cobargo or Eden. If you need scans or a hands-on examination, we'll explain how to arrange them closer to home. Care can continue with our physios, psychologists or exercise physiologists, and psychology can stay on video if Wyndham is a long drive away. If your claim runs into a dispute, we can point you to independent legal help.
Our CTP doctors see people injured in motor vehicle accidents across NSW. The first appointment does four jobs, and each one feeds the claim:
A proper assessment
The doctor takes a history of the crash, examines you and records a diagnosis for each injured area, including the ones that seem minor today.
Your Certificate of Fitness
The main medical document in a NSW CTP claim. It records your injuries, your capacity for work and what you can and can't do. The first one must come from a medical practitioner, and each one generally covers up to 28 days, so it's renewed as you recover. See what a Certificate of Fitness should include.
A treatment plan
What you need next, such as physiotherapy, psychology or exercise physiology, with clear reasons the insurer can act on.
The records the insurer asks for
Dated notes, referrals and reports that link your symptoms to the crash. Insurer decisions lean on them, so they need to be specific.
More detail: the CTP medical assessment, and physiotherapy, psychology and exercise physiology under CTP.
CTP injury care
Common injuries after crashes in the Bega Valley
Every crash is different, but some injuries come up again and again after car crashes. Many don't show their full extent on the day:
- Whiplash and other neck injuries, common after rear-end collisions.
- Back injuries and other soft-tissue injuries: sprains and strains that stiffen over the following days.
- Fractures: most are obvious, but some in the wrist, foot or ribs are subtle and need imaging to confirm.
- Concussion and headaches, which can happen without a direct blow to the head.
- Psychological injury, such as anxiety about driving, poor sleep or flashbacks.
Our guide to car accident injuries and their symptoms covers the warning signs.
The road-user mix above shows who else gets hurt on the roads in the Bega Valley. Each of these groups has its own injury pattern:
Motorcycles
Riders have little protection, so fractures and wrist, knee and ankle injuries are more common. See motorcycle accidents in NSW.
Heavy vehicles
Crashes with trucks involve more force, so injuries tend to be more serious, and the shock can linger. See psychological injury.

Been in an accident?
Book an appointment with one of our CTP doctors. We coordinate your care and handle the paperwork.
CTP benefits
What CTP pays for, and weekly payments
Approved treatment is generally arranged through the CTP scheme rather than paid by you directly. Depending on your injuries, it can include:
- Appointments with our CTP doctors, and specialist care where it's needed.
- Physiotherapy, psychology and exercise physiology with our allied health team.
- X-rays, scans and other imaging when they're clinically justified.
- Medication prescribed for your accident injuries.
- Reasonable travel to approved treatment, where the insurer agrees. Check its process first.
If your injuries stop you working, or cut your hours, weekly payments may be paid where the scheme rules allow. The amount is based on your pre-accident earnings, it steps down at set points, and there's a cap. Your Certificate of Fitness records your capacity for work, so keep it current. Being mostly at fault, or having an injury classified as minor, shortens how long some benefits run. See CTP weekly payments, minor vs non-minor injury and CTP benefits in NSW.
Booking
Telehealth or in person: how to book

Telehealth makes it simpler to see a CTP doctor from the Bega Valley without a long drive while you're sore. Where an in-person examination is needed, we'll talk through the options when you book.
Book online or call
Use the booking form or call (02) 7238 7379.
We confirm by phone
We call to confirm the time, whether it's telehealth or in person, and what to bring.
Bring what you have
Photo ID, the police event number, a claim number if you already have one, any scans or hospital letters, and a list of your medications.
New to telehealth? Here's what to expect from a telehealth CTP appointment.
Around the area
Suburbs and towns across the Bega Valley
These are some of the suburbs and towns in the Bega Valley. We see people from all of them. Where we have a local page, the name is linked.
- Bega
- Merimbula
- Tura Beach
- Eden
- Bermagui
- Tathra
- Pambula
- Kalaru
- Candelo
- Wolumla
- Cobargo
- Pambula Beach
- Wallagoot
- Bemboka
- Wallaga Lake
- Brogo
- Millingandi
- South Pambula
- Wyndham
- Quaama
- Towamba
Neighbouring council areas: Eurobodalla, Snowy Monaro Regional. The council area also borders Victoria.
Frequently asked questions
Tell the doctor about every sore spot, not just the worst one. After a motorbike fall, our doctors look closely at the head, neck, shoulders, wrists, hands, hips and knees, and any gravel rash. Some injuries, such as a concussion or a small fracture, can take time to show, so a follow-up review matters. Everything is recorded for your Certificate of Fitness. A fall with no other vehicle involved can still lead to a CTP claim, though what's covered may be more limited if you were at fault.
In most cases, yes. Our doctors consult by telehealth across NSW, so you can see one while you're still on the far south coast and book telehealth follow-ups after you get back to Sydney. One set of notes from the start also gives the insurer a consistent record. Physio and other care can be arranged nearer your home. The claim itself is made with the CTP insurer of the vehicle that was at fault, even though the crash happened a long way from where you live.
You can raise it with one of our doctors first. Anxiety, poor sleep and fear of driving are common after a serious crash, and they're injuries just like physical ones. Our doctors can assess how you're coping, note it for your Certificate of Fitness and refer you to one of our psychologists, by telehealth if travelling from Eden is hard. The CTP insurer generally funds treatment that is reasonable and necessary for accident injuries and decides what to approve; you can ask for its decisions to be reviewed.
No. You can book before you've lodged a claim. The Certificate of Fitness from your first appointment is one of the documents your claim needs, so the appointment often comes first.
- Transport for NSW: NSW Road Crash Data (open data) (opens in a new tab)
- SIRA: Motor accidents and CTP (green slip) information (opens in a new tab)
- SIRA: Certificates of fitness for motor crash injuries (opens in a new tab)
- SIRA: What you can claim, medical expenses (opens in a new tab)
- NSW Legislation: Motor Accident Injuries Act 2017 (opens in a new tab)
About the area
- Wikipedia: Bega Valley Shire (opens in a new tab)
- ABS 2021 Census QuickStats (opens in a new tab)
- Bega Valley Shire Council website (opens in a new tab)
- Wikipedia: Snowy Mountains Highway (opens in a new tab)
- Wikipedia: Merimbula (opens in a new tab)
- Wikipedia: Merimbula Airport (opens in a new tab)
- Wikipedia: Tathra, New South Wales (opens in a new tab)
- Wikipedia: Bermagui, New South Wales (opens in a new tab)
- Wikipedia: Eden, New South Wales (opens in a new tab)
- Wikipedia: Bega, New South Wales (opens in a new tab)
Last checked:
General information, not legal advice. CTP Doctor is a medical clinic, not a law firm or an insurer, and this page isn't medical advice for your situation. For the scheme rules, see SIRA.

Next step
See a CTP doctor after a crash in the Bega Valley
Often seen within the week. Telehealth across NSW, or in person where appropriate. No claim number needed to start.





